Customer Service Manager
Resume:
Jessica McCollum
********.**@*****.***
www.JessMcCollum.com
Education
University of Wisconsin, Eau Claire, Eau Claire, Wisconsin
Graduated Fall 2008
Major: Graphic Design
Employment
Cool International, Roseville, Minnesota
February- June 2010
Account Manager
Managed multiple business-to-business projects
Skills involved; sales, customer service and graphic design for digital
media fulfillment
Strategic Fundraising, Eau Claire, Wisconsin
February- December 2009
Professional Fundraiser/ Validator
Fundraising for non-profit and political organizations
Xcel Energy, Eau Claire, Wisconsin
January 2006- August 2008
Temporary Customer Service Associate
Assisted customers with billing questions, credit arrangements, reporting
electrical
and natural gas emergencies, starting and stopping gas and electric service
Spherion (Xcel Energy) Eau Claire, Wisconsin
August 2005- January 2006
Temporary Customer Service Associate as a contracted employee
Xcel Energy, Roseville, Minnesota
June- August 2004
Seasonal Customer Service Associate
Assisted customers with billing questions, reporting electrical outages,
starting and stopping gas and electric service
Caribou Coffee, Woodbury, Minnesota
April- September 2003
Team Member
Assisted shop management with cashiering, preparing coffee related drinks
and
maintaining the store's presentation and atmosphere
Technical Skills
Adobe Illustrator, Photoshop, In-design, Dreamweaver, Flash, Internet,
Microsoft Office, and Microsoft Publisher
Artistic Experience
Involved in the winning campaign for Student Body President and V.P. Elect
Spring 2009
Managed marketing and design work
Communications tools included; logo, buttons, t-shirts, flyers, posters and
yard signs
Volunteer for the Flip Side, a University of Wisconsin-Eau Claire student
publication Spring 2009
Assistant Layout Editor
Met strict deadlines while also providing the design for various covers and
illustrations
Volunteer for Lotts Landing Campground and Chainsaw Carvings
August 2007
Designed logo, stationary and campground map
Recommendations
Available upon request
Contact this candidate