Customer Service Quality Control

Claytus Ball

**** ******* **.

South Bend, IN ***28

Cell: 574-***-****

Email: ***********@*****.***

QUALIFICATIONS:

• Work well without supervision

• Detail Orientated -hard working

• Ability to prioritize and remain focused on the essence of an issue

• Excellent with customer support services

• Skilled at learning new concepts quickly while working well under pressure

EXPERIENCE:

03/10-6/10 Trugreen Lawn care South Bend, IN

Door-to Door Sales

• Selling Lawn care to customers

• Provided customers with lawn care knowledge

• Answering inquires about lawn care customers had called about

• Traveling miles outside the Michiana area daily

• Providing great customer service

8/09-01/10 Lincoln College of Technology Indianapolis, IN

Call Center Representative

•Assisted staff in the reception area, answered multi-line telephone system

•Directed visitors to appropriate areas throughout the recreation center

•Called students that were interested in our school to set appointments

•Exceeded weekly quotas set for the week for student appointments for the school reps

•Collected # of enrollments for the month for each new student

03/07- 07/07 Am General Mishawaka, IN

Assembly Line operator (Temporary Position)

•Responsible for running machine to move assembly line

•Placed light fixtures on hummer army trucks

•Used air tools when placing light fixtures

•Quality control on trucks

•Trained new hires

•Used hand tools

09/07-02/08 Pilkington Niles, MI

Window Associate (Factory)

•Shipped windows to major car manufactures

•Ran window machine that produces windows

•Primed windows for placing of vehicles

•Shipped all aspects of windows for cars and trucks

•Computer operator and Machine operator

•Ran drill press and Machine press

EDUCATION:

May 2006 John Adams High School Diploma South Bend, IN

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