Customer Service Representative

JACQUELINA WOODSON

***** ******** **. ******** **, 92344

760-***-**** / abjhjx@r.postjobfree.com

Objective: Customer Service Representative/Receptionist/Billing

Coordinator/Marketing

Over three years in customer service

and in the marketing field. Also

experienced in finance with billing

and invoicing. Enjoy working for an

Summary:

employer that promotes growth,

teamwork, and offers promotion

from within. A company that values

their employees and challenges

them to be the best. Currently a

volunteer at the Victor Valley

Family Resource Center in Hesperia

CA.

• Data entry – Type 40

wpm

• File

Alphabetically/Numerical

Skills:

ly

• Accounts

Payable/Receivable

• Computer literate

Microsoft word, Excel,

Internet, Windows 2003,

Outlook,

• Outstanding phone

etiquette

Experience:

Customer Service

Representative (CSR)

Technicolor Thomson Group, Ontario,CA 11/04 to 8/07

Lead customer service representative. Handled high volume calls. Entered, processed

and printed customer orders from Oracle System. Processed large orders to ship out

daily. Handled high profile accounts. Invoiced customer orders. Filed claims for

undelivered and damaged customer orders. Tracked orders for customers via UPS,

FEDEX, and DHL. Resolved Issues for our major studios.

Customer Service Clerical /

Dispatch

Priority Personnel Service

Inc., Ontario,

CA 10/08 to

1/09

Worked in AS400 system, entered

customer orders, calculated fuel and

miles, entered and calculated

drivers manifest daily, processed

load tenders, entered dates for pick

up and drop off. Dispatched drivers

for load update.

NTMA Training Center

Education:

(Certificate)

Advance and Intermediate Excel

(Certificates)

Langston University (Attended)

Contact this candidate