Sharona T. Barrocales

** ********* *****

Fort Mitchell, AL 36856

Email:abjhj8@r.postjobfree.com

Home: 334-***-****

Cell: 850-***-****

Work Experience

Emerald Coast Center (05/02/2006 - 11/01/2006) - CNA

114 Third Street Se Fort Walton Beach, Florida 32548

Supervisor: N/A 850-***-****; Contact: Yes

Salary: $12.00 per hour

Hours per week: 32

Duties: Administer medications and treatments, such as catheterizations, suppositories,

irrigations, enemas, massages, and douches, as directed by a physician or nurse.

Answer patients' call signals.

Bathe, groom, shave, dress, and/or drape patients to prepare them for surgery, treatment, or

examination.

Clean rooms and change linens.

Feed patients who are unable to feed themselves.

Prepare, serve, and collect food trays.

Provide patient care by supplying and emptying bed pans, applying dressings and supervising

exercise routines.

Provide patients with help walking, exercising, and moving in and out of bed.

Transport patients to treatment units, using a wheelchair or stretcher.

Turn and re-position bedridden patients, alone or with assistance, to prevent bedsores.

Work as part of a medical team that examines and treats clinic outpatients.

Answer phones and direct visitors.

Collect specimens such as urine, feces, or sputum.

Deliver messages, documents and specimens.

Explain medical instructions to patients and family members.

Maintain inventory by storing, preparing, sterilizing, and issuing supplies such as dressing packs

and treatment trays.

Observe patients' conditions, measuring and recording food and liquid intake and output and

vital signs, and report changes to professional staff.

Perform clerical duties such as processing documents and scheduling appointments.

Restrain patients if necessary.

Set up equipment such as oxygen tents, portable x-ray machines, and overhead irrigation bottles.

Eglin Federal Credit Union (08/01/2002 - 01/01/2005) Lead Member Service Representative

838 Eglin Parkway NE Fort Walton Beach, Florida

Supervisor: Liz Sterner - 1-850-***-****; Contact: Yes

Salary: $11.00 per hour

Hours per week: 40

Duties: Report to work on time with a positive, friendly attitude, wearing professional attire and

name tag.

Greet and welcome all individuals, handle incoming calls and follow up calls in a friendly

manner using prescribed greeting.

Maintain a friendly rapport with members and create a positive and inclusive environment for

all.

Scan member’s cards and greet incoming members, monitor and control access to the facility.

Demonstrate effective skills to interview prospective members sell a membership and enroll the

constituent using established procedures.

Demonstrate competence in completing program registration using established procedures with

accuracy and timeliness.

Balance receipts at end of shift.

Assist with implementing member special events, name tag weeks and appreciation and special

activities.

Provide guidance and leadership to assist with training less experienced staff.

Maintain branch cleanliness, appearance and safety through periodic rounds using established

procedures.

Take responsibility at the beginning of the shift to check all communication & memos for daily

updates, verify cash, check that member communication materials are stocked and work area is

neat.

Provide detailed, accurate and timely information on schedules, costs, waiting lists, programs

and facility information.

Accurately complete required paperwork including, but not limited to, membership applications,

time cards, incident reports and bank draft forms.

Know and enforce established branch policies; ensure that members are aware of policies and

procedures.

Prepare reports as required.

Open/Close branch according to established procedures, as required.

Alert supervisor of needed equipment and supplies before there are none.

When unable to work, secure proper coverage, notify supervisor and complete necessary

paperwork.

Complete assigned tasks within given time frame.

Adhere to safety guidelines and practices at all times.

Exhibit professional demeanor and body language at all times.

Take initiative to complete clerical duties, follow up items or any other necessary tasks to keep

the welcome center running efficiently.

Respond to member questions, concerns and conflicts in an accurate, timely and appropriate

manner.

Communicate to supervisor any areas that raise concern from members or constituents.

Analyze general ledger and fixed asset data

Analyze and prepare tax reports for correct payment to Department of Revenue for sales and use

tax

Determine sales tax based on invoice and note any adjustments

Diagnose accounting problems

Maintain records of departmental spending and adjust budget as needed

Communication skills to communicate with employees, outside vendors, and to negotiate best

price with suppliers

Computer skills for hardware installation, ability to set up new computer and install software

Leadership skills to support and assist supervisor and co-workers to meet payment deadlines

Manual skills for typing, keying, filing, storage and removal of records

Planning skills such as budgeting/scheduling to prepare yearly financial budget; time

management to assure bills are paid on time, warehouse orders are processed and delivered, and

to make bank deposits

Mathematical skills to: maintain and balance accounts, calculate sales tax; verify invoices, post

fees, receipt and deposit all funds, and prepare journal entries, and balance accounts receivable

Software/word processing skills to write queries, maintain records on spreadsheets, and word

processing for relating information to fixed asset managers

Maintain inventory records

Perform personal bookkeeping services

Compute deductions for income and social security taxes

Prepare purchase orders and expense reports

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper

codes

Operate computers programmed with accounting software to record, store, and analyze

information

Comply with federal, state, and company policies, procedures, and regulations

Debit, credit, and total accounts on computer spreadsheets and databases, using specialized

accounting software

Classify, record, and summarize numerical and financial data in order to compile and keep

financial records, using journals and ledgers or computers

Calculate, prepare, and issue bills, invoices, account statements, and other financial statements

according to established procedures

Compile statistical, financial, accounting or auditing reports and tables pertaining to such matters

as cash receipts, expenditures, accounts payable and receivable, and profits and losses

Code documents according to company procedures

Access computerized financial information to answer general questions as well as those related

to specific accounts

Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce

documents

Reconcile or note and report discrepancies found in records

Perform financial calculations such as amounts due, interest charges, balances, discounts, equity,

and principal

Perform general office duties such as filing, answering telephones, and handling routine

correspondence

Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and

sending cash, checks, or other forms of payment to banks

Receive, record, and bank cash, checks, and vouchers

Calculate and prepare checks for utilities, taxes, and other payments

Compare computer printouts to manually maintained journals in order to determine if they match

Reconcile records of bank transactions

Prepare trial balances of books

Monitor status of loans and accounts to ensure that payments are up to date

Transfer details from separate journals to general ledgers and/or data processing sheets

Compile budget data and documents, based on estimated revenues and expenses and previous

budgets

Calculate costs of materials, overhead and other expenses, based on estimates, quotations and

price lists

Match order forms with invoices, and record the necessary information

Po Folks (02/02/2002 - 08/02/2002) - Cashier

Niceville, Florida United States

Supervisor: Blain Chisenhall - 1-850-***-****; Contact: Yes

Salary: $7.00 per hour Hours per week: 40

Duties: Answer customers' questions, and provide information on procedures or policies.

Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.

Compute and record totals of transactions.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and

that there is adequate change.

Establish or identify prices of goods, services or admission, and tabulate bills using

calculators, cash registers, or optical price scanners.

Greet customers entering establishments.

Issue receipts, refunds, credits, or change due to customers.

Issue trading stamps, and redeem food stamps and coupons.

Maintain clean and orderly checkout areas.

Monitor checkout stations to ensure that they have adequate cash available and that they are

staffed appropriately.

Offer customers carry-out service at the completion of transactions.

Process merchandise returns and exchanges.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Request information or assistance using paging systems.

Resolve customer complaints.

Sort, count, and wrap currency and coins.

Weigh items sold by weight in order to determine prices.

Accept reservations or requests for take-out orders.

Calculate total payments received during a time period, and reconcile this with total sales.

Cash checks for customers.

Compile and maintain non-monetary reports and records.

Keep periodic balance sheets of amounts and numbers of transactions.

Post charges against guests' or patients' accounts.

Sell tickets and other items to customers.

Stock shelves, and mark prices on shelves and items.

The Westin Resort and Villas (04/01/2001 - 06/01/2001) - PBX Operator

Cruz Bay, Virgin Islands United States

Supervisor: Kianna Mandaville - 1-340-***-****; Contact: Yes

Salary: $8.50 per hour

Hours per week: 40

Duties: Provide prompt, efficient and courteous service to members by promptly receiving

incoming telephone calls, answering questions and directing calls to appropriate department or

party. Performs related clerical work such as documentation of transaction requests sorting and

distributing mail. Answer all incoming telephone calls and dispose of properly via appropriate

transfer, taking a message, or follow-up and return call. Routinely checks the queue to monitor

calls holding.

Wok Express (11/01/2000 - 03/01/2001) - Cashier

Charlotte Amalie, Virgin Islands United States

Supervisor: Tam Ho - 1-340-***-****; Contact: Yes

Salary: $6.50 per hour

Hours per week: 40

Duties: Answer customers' questions, and provide information on procedures or policies.

Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.

Compute and record totals of transactions.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct

and that there is adequate change.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators,

cash registers, or optical price scanners.

Greet customers entering establishments.

Issue receipts, refunds, credits, or change due to customers.

Issue trading stamps, and redeem food stamps and coupons.

Maintain clean and orderly checkout areas.

Monitor checkout stations to ensure that they have adequate cash available and that they are

staffed appropriately.

Offer customers carry-out service at the completion of transactions.

Process merchandise returns and exchanges.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Request information or assistance using paging systems.

Resolve customer complaints.

Sort, count, and wrap currency and coins.

Weigh items sold by weight in order to determine prices.

Calculate total payments received during a time period, and reconcile this with total sales.

Cash checks for customers.

Compile and maintain non-monetary reports and records.

Keep periodic balance sheets of amounts and numbers of transactions.

Post charges against guests' or patients' accounts.

Sell tickets and other items to customers.

Stock shelves, and mark prices on shelves and items.

AAfes (08/01/1999 - 02/01/2000) - Cashier

Vicenza, Armed Forces Overseas Italy

Supervisor: Stephanie Sparicino - ***-**-****-51-8550; Contact: Yes

Salary: $6.35 per hour

Hours per week: 40

Duties: Answer customers' questions, and provide information on procedures or policies.

Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.

Compute and record totals of transactions.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct

and that there is adequate change.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators,

cash registers, or optical price scanners.

Greet customers entering establishments.

Issue receipts, refunds, credits, or change due to customers.

Issue trading stamps, and redeem food stamps and coupons.

Maintain clean and orderly checkout areas.

Monitor checkout stations to ensure that they have adequate cash available and that they are

staffed appropriately.

Offer customers carry-out service at the completion of transactions.

Process merchandise returns and exchanges.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Request information or assistance using paging systems.

Resolve customer complaints.

Sort, count, and wrap currency and coins.

Weigh items sold by weight in order to determine prices.

Calculate total payments received during a time period, and reconcile this with total sales.

Cash checks for customers.

Compile and maintain non-monetary reports and records.

Keep periodic balance sheets of amounts and numbers of transactions.

Post charges against guests' or patients' accounts.

Sell tickets and other items to customers.

Stock shelves, and mark prices on shelves and items.

Education

Fayetteville Technical Community College (08/01/2008 - Still Attending)

Fayetteville, North Carolina

United States

Degree: - Major: Business; Minor: Banking and Finance

GPA: 3.7 Semester Hours: 62

Transcript

Course/Section and Title Grade Credits Term

1 COM-231 2151 Public Speaking A 3.00 2010SP

2 ECO-252 2901 Prin of Macroeconomics B 3.00 2010SP

3 HUM-230 2901 Leadership Development B 3.00 2010SP

4 ACC-120 1151 Prin of Financial Accounting A 4.00 2010SP

5 BAF-232 0901 Consumer Lending A 3.00 2010SP

6 BAF-234 0901 Residential Mort Lending A 3.00 2010SP

7 BUS-153 2901 Human Resource Management A 3.00 2009FA

8 CTS-130 2901 Spreadsheet A 3.00 2009FA

9 BAF-222 0901 Money and Banking A 3.00 2009FA

11 BUS-240 0901 Business Ethics A 3.00 2009FA

12 CIS-110 1901 Introduction to Computers A 3.00 2009SU

13 ECO-251 1902 Prin of Microeconomics A 3.00 2009SU

15 MKT-120 1901 Principles of Marketing A 3.00 2009SU

16 BUS-110 2901 Introduction to Business A 3.00 2009SP

17 BUS-137 2901 Principles of Management A 3.00 2009SP

19 BAF-141 0901 Law & Banking: Principles B 3.00 2009SP

21 ACA-111 2903 College Student Success S 1.00 2008FA

22 BUS-115 2902 Business Law I B 3.00 2008FA

23 MAT-115 0052 Mathematical Models A 3.00 2008FA

24 BAF-110 0901 Principles of Banking A 3.00 2008FA

25 ENG-111 1151 Expository Writing C 3.00 2008FA

Total Earned Credits 62.00

Total Grade Points 226.00

Cumulative GPA 3.705

Contact this candidate