Customer Service Objective

N icole L.Black

*** ****** **.

Clarksville, TN *7042

931-***-****

931-***-****

abjhiw@r.postjobfree.com

Objective

To obtain a position in a supportive environment where I can help the organization grow in value

utilizing my experience, capabilities and abilities.

Qualifications

• Results-oriented cashier with more than three years of experience in merchandising and customer

service.

• Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

• Fluent in English and knowledgeable of the meaning and spelling of words, rules of composition, and

grammar.

• Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state,

and national security operations for the protection of people, data, property, and institutions.

• Excellent communication and interpersonal skills.

• Fast and reliable

Education

: Teen Learning Center (2005)GED

Work Experience

Server/Hostess: Dec. 2007 - Dec.2009, Ruby Tuesday:Clarksville, Tn 37042

• Operate the micros

• Advise customers on purchases and provide excellent customer service.

• Developed reputation for prompt, efficient service with high level of accuracy.

• Maintain thorough knowledge of store merchandise.

• Calculate total payments received during a time period after shift ends

• Take care of guests needs at all times.

• Developed constructive working relationships with others and maintain work period.

Cashier: Aug. 2007 - Oct. 2007, Price Choppers:Keene, NH 03431

• Answered customers' questions and provided information on procedures and policies.

• Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that

there was adequate change.

• Monitored checkout stations to ensure that they had adequate cash available and were staffed

appropriately.

• Bagged, boxed, wrapped merchandise/food and prepared for guest to depart.

• Performed opening and closing procedures ensuring that all tasks were completed accurately.

• Handled high volume of money and balanced cash drawers nightly.

• Clean work station in the beginning and the end of shift, stock tobacco,candy,ect.

• Provided training to new employees on all facets of job operations.

References

Louise Blevins-931-***-****

Chad Brinson-931-***-****

Tiffany Collins-501-***-****

Lauren Watson-931-***-****

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