Customer Service Sales
Resume:
Lauren Griffin
**** ****** ****** . ***** *****, LA 70809
HOme 225-***-**** Cell 225-***-****
*********@*********.***
OBJECTIVE
TO OBTAIN A POSITION WHERE USE OF MY PROFESSIONAL
SKILLS, ORGANIZATION, AND ATTENTION TO DETAIL WILL BE
BEST UTILIZED.
EXPERIENCE
JUNE 2007- PRESENT ST. JOSEPH'S ACADEMY
BATON ROUGE, LA
Alumnae Coordinator
Responsible for all SJA Alumnae Events including,
Alumnae Breakfast, Alumnae Luncheon, Halloween Carnival,
Career Day, Alumnae Annual Giving Program, and reunions.
Member of the SJA Alumnae Board, Development Committee,
and the Sizziln' Soiree Committee
Organizer and overseer of the Alumnae Division of the
Always the Academy Capital Campaign
Updating and communicating alumnae information and
accomplishments
Wrote and implemented an Action Plan to increase Alumnae
involvement and participation
Developed and implemented a bi- monthly email newsletter
Assist with other events in the SJA Development office
July 2005 - June 2007 Courtyard by Marriott
Baton Rouge, LA
Sales Coordinator/ Administrative Assistant
Inputting Schedules
On property contact for businesses
Coordinated all function/ meeting rooms and group
accommodations
Coordinated all catering and audio visuals
Worked as a guest services representative
Helped in collecting Accounts Receivable
Inside sales calls and lead generation
Represented the Courtyard Marriott at business expos and
trade shows
May 2005- May 2007 Ashley Manor Catering
Baton Rouge, LA
Server and Bartender
Server for functions from corporate meetings to wedding
receptions
Bartend and Bussed tables
Break down and setup for events
January 2005- May 2005 Lafayette Convention
Lafayette, LA
and Visitors Commission
Special Events and Sales Marketing Coordinator Intern
Assisted in directing a four day bicycle tour, Cycle
Zydeco
Entering data and organizing bike rider information
Made cold calls to previous sponsors and perspective
sponsors
Organized and Completed mass mail outs and emails
August 2003- March 2005 Richards Seafood Patio
Abbeville, LA
Server
Performed opening and closing duties in family owned,
high volume business
Serve 15-20 tables in casual seafood restaurant
Took to go orders and provide telephone information
January 2003-August 2003 Lonestar, Pasta Bravo
Lafayette, LA
Server T.G. I.
Friday's
Assisted in opening and closing duties
Served customers in chain restaurant environments
Cash out credit card and other transactions
Earned Pasta Bravo Hospitality Award for excellent
customer service
August 2001- May 2003 P-Zazz Jewelry
Lafayette, LA
Assistant Manager
Assisted in opening of the store
Closing duties, counting cash register and making change
Trained 4 new employees
Provided customer assistance and priced new merchandise
October 2001 - December 2001 Outdoors Unlimited
Lafayette, LA
Manager
Assisted in development and opening of new concept store
Opening and closing duties, counting cash register,
closing out credit cards
Made monthly schedule
Priced new merchandise
May 2001 - August 2001 Affinity Travel Agency
Baton Rouge, LA
Assistant/ Receptionist
Confirmed reservations for clients on multiple phone
lines
Assisted in planning "Christmas in July" company
promotion
Purged and maintained filing system
Education, training and computer skills
University of Louisiana at Lafayette
Lafayette, LA Bachelor of Science
Major: Hospitality Management
Minor: Business Administration
Major GPA: 3.5/4.0 Academic Deans List 6 semesters
St. Joseph's Academy
Baton Rouge, LA
All Girls, College Prepatory High School
Marriott Global Sales School, Allie's School of Wedding
Planning
Microsoft XP, MS Word, Excel, PowerPoint, Internet
Explorer,
Raisers Edge, iModules
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