JANETH Y. RUIZ

***** ******** ***** ********, ** 93550 * 661-***-****

Objective:

• Seeking a position within a general business or medical office environment where there is

room for growth and advancement.

Skills and Attributes:

• Extensive experience working in general public, educational and medical office settings.

• Work well with others at all levels including patrons, patients and professionals.

• Caring and hardworking with outstanding interpersonal communication, customer service

and office support skills.

• Knowledgeable with Microsoft office 2007 particularly MS word and MS Excel.

Advance learning in creating spreadsheets, office forms, and internet skills.

• Familiar with medical terminology and worker’s compensation cases

• Familiar with back office (medical assistant) procedures such as vitals, patient care,

injections, and blood draws

• Ability to type 45-60 WPM

• Able to handle high volume calls

• Bilingual, English and Spanish

Work Experience:

California Hand Surgery & Orthopedic Specialist Medical Clinic, Inc

January 2006 - October 2009

Office Support/ Clerk

• Answered high volume calls

• Scheduled patients appointments using Pulse System software

• Verified insurance benefits for patients

• Assisted in obtaining patient medical histories and medical records

• Processed patients as they checked in and out

• Created medical files for patients which included filling and labeling charts

• Assisted back office and physician with patients and calls

• Obtained authorizations for physical and occupational therapy as well as surgical

authorizations for worker’s compensation cases

• Assisted in filling out patient forms such as disability, faxed or mailed progress notes to

appropriate parties and assisted with calls from attorneys regarding worker’s

compensation reports.

• Opened and distributed mail

• Interpreted for physician and patients as needed

Glenn A. Marshak, M.D.

October 2003 - April 2004

Front office/Medical records/Clerk

• Answered high volume calls/ switch board operator

• Scheduled patient appointments and arranged transportation

• Handled medical records such as copying and mailing to appropriate parties

• Filing, faxing and located patient charts

• Processed test results for distribution

California Hand Surgery & Orthopedic Specialist Medical Clinic, Inc

September 2001- October 2003

Clerk

• Helped back office with clerical duties

• Mail distribution

• Located and filled charts

• Filled patient paper work in appropriate placed

• Made labels for charts

• Office phone operator support

Education:

Pacific Palisades High School diploma 2003

East Los Angeles College 2004 -2006

References:

Available upon request

Contact this candidate