Customer Service Quality Assurance

Lychesa Wood

**** *** **

Heflin, AL *****

256-***-****

**********@***.***

OBJECTIVE

Obtain a position in company where I can maximize my management skills,

quality assurance, program development, and training experience.

EXPERIENCE

Schuster Enterprise, Columbus, Georgia, Management, 2007 to 2009

My job consisted of the following Administrative function, Advertising,

Budgeting, Customer service, Display, Hiring/firing, Merchandising, Public

relations, Receiving, Scheduling, Selling, Shipping, Stocking, Store

management, Supervising, and Training.

Troy University, Troy, Alabama, Financial Aid Assistant, 2005 to 2006

Help supervise college students with federal student aid data.

Grandstar, LLC. Heflin Alabama, Management, 2002-2006

My job consisted of the following Administrative function, Advertising,

Budgeting, Customer service, Display, Hiring/firing, Merchandising, Public

relations, Receiving, Scheduling, Selling, Shipping, Stocking, Store

management, Supervising, and Training.

EDUCATIONAL HISTORY

MAY 2007, Auburn University, Montgomery, Alabama

AUGUST 2002, Troy University, Troy, Alabama

MAY 2001, Cleburne County High, Heflin, Alabama

Diploma

COMPUTER SKILLS

Proficient in Excel, PowerPoint, Microsoft Word, Microsoft Office User

Specialist, and Microsoft Access

REFERENCES

Upon request

Contact this candidate