Jennifer Zalinski

**** ******* *** ** * Comstock Park, MI 49321 * 616-***-**** *

abjhbq@r.postjobfree.com

Experience:

Foreclosure Prevention Pros, January 2010 - Present, Grand Rapids, MI

Case Manager, Negotiator

. Manage 30-45 files.

. Negotiate with lenders on behalf on home owners to help them gain

approval for a short sale on their home.

. Work with real estate agents to obtain an end buyer for short sale

homes.

Wells Fargo Home Mortgage, April 2009 - October 2009, Grand Rapids, MI

Reverse Mortgage Consultant

. Work with Senior Products Group to bring products to senior

population.

Novastar Mortgage, April 2007 - September 2007, Grand Rapids, MI

Loan Officer

. Exceeded loan goal by 75%.

. Worked with committee that developed new process for lead

distribution.

. Exceeded fee income goal by 55%.

Fifth Third Bank, April 2002 - January 2004, Grand Raids, MI

Retail Loan Specialist/Loan Originator/Personal Banker

. Responsible for loan goals for West Michigan district: 35 banking

centers.

. Developed plan to increase banking center loan volume by 20% per

month.

. Exceeded the new goal of 20% by 30% ($975k per month on average).

. Reported to directly to Vice President.

. Integral part of team to develop Retail Loan Specialist department.

. Created relationships with mortgage brokers to enhance loan sales

opportunities for banking center teams.

. Responsible for ongoing teaching and coaching of 35 banking center

sales teams.

. Generate account referrals while attaining or exceeding sales goals.

. Work as liaison between banking centers and underwriting team.

. Assist in daily banking center operations: open and close accounts,

loan sales, cross sell additional bank products.

Old Kent Bank, March 1995 - April 2002, Grand Rapids, MI

Equity Originator/Personal Banker/Telephone Banking

. 1999 President's Club Award Recipient.

. 1999 Top Insurance Sales Award Recipient.

. Originated and sold home equity loans/lines of credit (average 70 per

month).

. Integrated additional bank services resulting in further revenues.

. Mentor to new originators.

. Generated account referrals while attaining or exceeding sales goals.

. Assessed customers deposit and lending needs.

. Assisted in daily banking center operations.

. Provided service to current and potential customers via telephone:

open account, take loan applications, verify and make changes to

client vitals, etc.

Education:

. Northwood University, 1989-1990

. Internal Training-Supervision and the Law, and various management

classes at Old Kent Bank.

Computer Skills:

. Excel, Word, PowerPoint

. ACAPS, RAFT, ACE

. Microsoft Office

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