Customer Service Manager

Brittany E. Underwood

*** **** *** ******

Tel:432-***-**** Cell:432-***-**** Fax:432-***-****

Email: abjhaq@r.postjobfree.com

Objective:

I wish to better undestand all aspects of small business management both

as an employee and as a supervisor . In all areas of occupational neccesity.. Also

together the knowledge of one that would be working at a more corporate level of

occupational opportunity .

Such as:

• Excel in detail checking

• Forecast with extreme accuracy

• Make accurate predictions about future directions & developments

• Encouragement of Administrative efficiency and effectiveness

• Develope policies and procedures to improve the department(s)

• Produce a tangible, positive impact

• Acheive lasting results

• Attain results without negative side effects

• Attain results through positive actions

• Excel in eliminating unnecessary paperwork

• Use sound statistical control techniques

• Provide an intellectual atmosphere conducive to the stimulation and interchange of

ideas

• Excel in intercommunication and interactions

• Excel in developing synergy

• Strive for maximum return on investments

Software / System Skills

• Fax

• Xerox

• Computer software includes but not limited to

• Automotive expert

• Chilton Labor & parts guides

• Peachtree

• Word Excel

• Lotus

• Quckin

• Office Projection software > APIL.

• Microsoft Office Accounting

• Power Point

• All E-mail systems

• Copy, Scan, Transfer Electronic Documents

• Knowledgeable Purpose Of advertising & personnel Facebook, Myspace,

Twitter, Cafetopic ETC .

Work History

Present

Company: Auto Kool of Texas

Location:901 East 8th street,Odessa Texas

Phone:432-***-****

Position: Shop/Office Manager/Bookkeeper/Customer Rep.

Duties as follows:

• Payroll

• Advertising

• Inventory

• Next day working capital

• Technician Part request

• Owner & Employee Reservations Etc.

• Customer Service

• Repair Estimates

• Financing Approvals ( Customers)

• Payment Transactions

• Fleet Accounts ( Receivable)

• Enviromental Regulations

• Safety Regulations & Training ( Employee)

• Employee/ Company Connectivity

Contact this candidate