Customer Service Manager

Kevin Thomas

*** *. *** ***. ********, IL. *****

601-***-****

*******************@*****.***

Objective My objective is to incorporate my abilities and skills acquired

throughout my educational and previous work history with a

growing and dedicated company. I am looking to enhance a

company's value of serving the people and promoting positivity

in the community.

Experience Operational Manager

2010-present Rib Shak & More Restaurant

Rockford, IL.

. Implementation of six month project plan

. Responsible for total operation of Restaurant

. Customer Service

Production Team leader

2003-2009 Nissan North America, Inc.

Canton, MS

. Implementation of Standard Operating Procedures

. Responsible for Cadre updates

. Monitoring of production line

Mail Clerk

2000-2002 United States Army

Ft. Polk, LA.

. Responsible for Regimental mailroom inspections

. Implementation of mailroom guidelines

. Conducted monthly clerk assessments

Supply Technician

1999-2000 United States Army

Ft. Polk, LA.

. Issued weapons for training

. Maintained inventory of weapons room

. Assisted weapon training evaluations

Education Liberty University

Lynchburg, VA.

2009-present

Master of Divinity

Virginia College of Birmingham

Birmingham, AL Bachelor of Science

Business Management

References References are available on request.

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