Customer Service Manager

James Lamar Edwards

**** ****** ***** *** *** / Glen Allen / Virginia / 23060 / 804-***-****

Education: Thomas Jefferson H.S.

Graduation Date: June 6, 2004

General Diploma / Technical Diploma

ITT Technical Institution

Graduation Date: March 2009

Associates of Applied Science in Computer Drafting and

Design

Experience: Double T's Bar B Que: Lead Line Cook 11/2000 - 9-2004

2907 W. Cary Street / Richmond / Virginia / 23221 / 804-***-****

- Count items and stock

- Direct Line and Lead cook

- Manage store in absence of manager

Applebee's Restaurant: Line Cook

9/2005 - Active

11780 W. Broad Street / Richmond / Virginia / 23233 /

804-***-****

- Clean and Maintain Work Areas

- Stock, Prepare Food, and Organize Am Stations

- Training New Employees to Work all three Stations

Roof Consulting Services: Cadd Operator 9/2009 - Active

1660 Mountain Road / Glen Allen / Virginia / 23060 / (804) 515-

0885

- Review Field work for Inspectors

- Draw Building Roof tops in AutoCAD

- Occasional Field work inspections

Activities & Awards:

Activities:

- Varsity Football (H.S.)

- Track & Field

- Writing Scholarship (H.S.)

- Certificate for a 3.0 gpa (college)

Awards:

- Employee of the Month / Year

- Numerous Achievement Awards ex. Perfect Attendance

- Honor Roll (H.S.)

Skills:

- Computer Literate

- Customer Service

- Microsoft Programs

- Multi Tasking, Typing 45 wpm

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