Customer Service Manager

Patonia Anderson

**** ****** **** **. abjh86@r.postjobfree.com

Augusta, Georgia 30906 Tel: 706-***-****

OBJECTIVE

A Dedicated professional, with the desire to become a working, creative, value to your business.

QUALIFICATIONS

• Exceptional Management Skills

• Professional Attitude • • Proven Leadership Qualities

Ability to Prioritize Projects

• Budget and Variance Reports • • Organized and Dependable

Effective Management

• Financial Analysis Experience • Schedule and Budget for Maintenance

• Outstanding

• Strong Problem Solving • Legal Aspects of Maintenance

Communication Skills

Skills, Particularly in • Computer Literate; MS-Word,

• Public Relations and Ethics

Identifying Options E-mail Systems

• And Resources

EDUCATION

Allied Business Schools, Inc., Laguna Hills, California, Property Management, Certificate

Strayer University, District of Columbia, Business Administration Major (in progress)

Registered Property Manager Member (IREI)

EMPLOYMENT DETAILS

Pursued Educational Goals 2010

Augusta, Georgia Office Manager 2006– 2009

Provided high quality service, utilized strong customer service skills to assist a wider range of customers

-

Maintained accurate, up to date, and confidential customer files and records

-

Applied strong decision making skills and ability to prioritize

-

Prepared detailed documents for delivery files as well as utilized modern office equipment

-

Kept records of customer interactions and transactions, recorded details of inquiries, complaints, and comments as well

-

as actions taken

Wee Kreative Day Care Office Manager 2006-2009

Augusta, Georgia Customer Service Representative 2003 – 2006

Explained to potential customers various insurance police, utilized strong customer service skills to assist a wider range

-

of customers

Sold insurance on Georgia Temporary license

-

Assisted Management in coordinating training seminars

-

Maintained accurate, up to date, and confidential customer files and records

-

Applied strong decision making skills and ability to prioritize

-

Set up appointments for insurance agents

-

Cold Calls to potential customers

-

Comprehensive knowledge of office equipment, including copiers, faxes, calculators, and postal meters

-

Recognized by management as trustworthy and reliable; cooperative team member, able to work well under pressure

-

United American Insurance Customer Service Representative 2003-2006

Carried out all duties required of Customer Services Representative

-

-

Contact this candidate