Customer Service High School

Ashika Kumar

***** ******** **.

Moreno Valley, Ca 92553

T 702-***-****

abjh7e@r.postjobfree.com

Experience

MEDIATION ASSISTANT, YMCA; RIVERSIDE, CA - JULY 2010-

Assist mediators of the Riverside Family Law Court in checking in children.

Provide a 'Safe Place' for children while in transit from parents or legal

guardians to Mediators. Make sure children are entertained with educational

necessities. Make sure children receive snacks as necessary. Make sure all

paperwork is completed at the end of the day, do weekly paperwork, and

complete monthly reports.

Project Lead Staff, YMCA Riverside; Riverside, CA - 2009-2010

Supervise children in an educational environment. Provide tutoring and

mentoring on needs basis, while maintaining a safe and comfortable

environment. Provide status reports to parents as the child progresses,

handle paperwork, as well as attend monthly training to further develop

mentorship skills.

Service Advisor, Purrfect Auto Service; Las Vegas, NV - 2008-2009

Provide clients with world class customer service. Answering and or

addressing any concerns that a client may have. Managed invoices,

inventory, as well as time sheets. Answered phone calls, as well acted as a

cashier for service orders.

Recreation Leader, Safe Key of City of Las Vegas, Las Vegas, NV - 2007-2008

Supervise children in a safe environment. Assist as a tutor and or mentor

to assure all assignments are completed on time. Organize events while

adhering to all safety guidelines.

Student Manager, Las Vegas Entertainment Productions; Las Vegas, NV - 2006-

2008

Supervise student employees to ensure work was completed efficiently and

promptly. Assist with setting up as well as removing tents and rides

provided by the company.

Education

UNIVERSITY OF PHOENIX, ONTARIO, CA - BA IN HEALTH ADMINISTRATION, DEGREE

IN PROGRESS

The Academy of Healing Arts, Las Vegas, NV - Medical Assistant, Phlebotomy,

EKG,CPR Certification 2009

Basic High School, Henderson, NV - High School Diploma, 2008

Skills

. PROFICIENT IN MICROSOFT OFFICE, MICROSOFT WORD, AND ADOBE

. Type 60 WPM

. Multilingual

. Knowledge of office equipment including Multiline Phones

. Cash Handling experience

Awards

COUNTY OF RIVERSIDE BOARD OF SUPERVISORS, DISTINGUISHED MENTORSHIP

CERTIFICATE

COMMUNITY ACTION PARTNERSHIP, BUILDING STARS FOR THE FUTURE MENTOR

RECOGNITION CERTIFICATE

UNITED STATES CONGRESS, CERTIFICATE OF SPECIAL CONGRESSIONAL RECOGNITION

FOR OUTSTANDING AND INVALUABLE SERVICE TO THE COMMUNITY

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