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Customer Service Sales

Location:
Overland Park, KS, 66212
Posted:
October 14, 2010

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Resume:

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OBJECTIVE

Ambitious and creative individual seeks position to utilize my creativity

in graphic design and advertising.

EDUCATION

The Illinois Institute of Art-Schaumburg. September 2010

Digital Design Diploma

Northern Illinois University, Dekalb, Illinois. May 2007

Bachelor of Science Marketing

TECHNOLOGY SKILLS

Proficient in Adobe Indesign, and Adobe Photoshop, Adobe

Illustrator, Adobe Lightroom, MS Excel, Word, PowerPoint, Access,

Office, Lotus Notes, and Quark.

EMPLOYMENT AND INTERNSHIP EXPERIENCE

ENTERPRISE RENT- A-CAR, Rockford, Illinois

Management Assistant: September 2007- Present

o Successfully completed Enterprise-Rent-A-Car management training

program (May 2009), ranked as one of top places to launch career

according to Business Week.

o Developed creative marketing plans for local and national corporate

accounts, car dealerships, and body shops resulting in 10% year to

date fleet growth

o Consistently ranked in top half of employees for sales and customer

service ratings

o Conducted daily rental transactions, handled phone inquiries and

protection sales

o Oversaw monthly accounts receivable

o Maintained office organization of rental contracts, situational

addendums, loss control documents, customer service surveys, daily

records of cash-flow, and bank deposits

o Trained new employees in sales and customer service situations

IDEAL Industries, Sycamore, Illinois

Marketing Intern-Hand Tools: May 2006 - April 2007

o Created promotional artwork and literature used by IDEAL sales

representatives

o Introduced two new PVC cutters to product line, released spring 2007

o Research expansion into insulated socket market

o Developed advertising artwork with Streng Design and Advertising Inc.

for 2006 holiday promotions

o Organized direct mailing sent to IBEW unions for electrician

apprentice discounts

OTHER ACTIVITIES

o Worked with LPGA and Rich Harvest Farms Golf selling partnerships

for the 2009 Solheim Cup

o Phi Kappa Sigma Philanthropy Chairman

o Organized Heartland Center Blood Drive

o Organized NIU freshman move in day

o Volunteer at Children's Development Center

o Working after school with children with disabilities



Contact this candidate