Customer Service Medical Billing

Elisha Slusser

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**** *** ********** **

Montclair, CA 91763

Cellular 909-***-****

abjh5r@r.postjobfree.com

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Objective

A highly equipped receptionist with experience in performing a

variety of administrative and staff support duties. Very patient,

energetic, understanding and organized. Also, works well under pressure

and capable of meeting deadlines. Graduate of UEI studying Medical

Billing/Insurance Coding with a 4.0 GPA.

Skills

. General Computer knowledge

. Transcription

. ICD-9-CM, CPT, HCPCS Coding

. Office Procedures and use of office machines

. Microsoft Excel, Word, Outlook

. Telephone Techniques

. Typing (83 wpm - 10 key touch)

. Medisoft

Certificates

. Medical Billing and Insurance Coding

. HIPAA

. CPR

Experience

Clinica Medica Familiar, Rialto, CA

Medical Biller, 2010 - Present

Responsible for posting and managing account payments. Responsible for

submitting claims and following up with insurance companies. Enter

patient information using Medisoft. Pull files and put files away. Review

explanation of benefits for posting. Prepares, reviews and sends patient

statements. Maintains strictest confidentiality; adheres to all HIPAA

guidelines/regulations.

BGG Investigations, San Dimas, CA

Receptionist, 2006 - 2008

Answer multi-phone lines, take messages and route calls to

appropriate person. Handle incoming and outgoing mail, as well as UPS

packages. Make daily deposits of checks and money. Type reports and

compile database research for property and vehicle registration. Purchase

office supplies. Operation of basic office machines, as well as a

transcription machine.

Baroque Home & Garden, Chino, CA

Customer Service Representative, 2004 - 2006

Answer multi-phone lines, take messages and route calls to

appropriate person. Assist customers with questions and complaints. Enter

in new and existing customer information. Take orders by phone as well as

fax. Process and file orders and invoices. Provide customers with

information about products. Operation of basic office machines.

LifeCare Solutions, Ontario, CA

Receptionist, 2002 - 2004

Answer multi-phone line, take messages and route calls to appropriate

person. Print out patient statements. Handle all incoming and outgoing

mail as well as UPS and FedEx packages. Key in adjustments. Handle

correspondence. Operation of basic office machines.

Orange Julius/Dairy Queen, Montclair, CA

Shift Leader, 1999 - 2002

Greeted customers, handled the cash register. Prepared food, drinks,

ice cream and shakes. Counted out registers at the end of the night and

made drop deposits in the safe. Supervised store when manager was not on

duty. Maintained cleanliness of the store. Answered phone. Performed

duties to open and close the store.

Education

H.S. Diploma, 2001

Pomona High School, Pomona, CA

Certificate, Medical Billing, 2008

United Education Institute, Ontario, CA

Contact this candidate