Customer Service Manager
Resume:
Renae Matlock
Phoenix, AZ 85020
Cell 480-***-****, Email abjh5o@r.postjobfree.com
Objective:
A dependable and skilled receptionist with 6 years of experience. My experience includes
but is not limited to a cisco 10 line phone system and 12 years of great customer service.
A team player who enjoys meeting new people and going above and beyond job
requirements. I am seeking a full time position with a great company that will utilize my
skills. I posses good computer skills, general office duties and references.
Work History:
Rite Aid Pharmacy 586-***-**** (Mike Kletkotka)
2/2007 to 8/2010
Cashier, Shift Supervisor & Pharmacy Tech (in training)
•Ran cash register, fronted & faced store
•Managed safe & safe balance
•Handled thousands of dollars daily
•Solved both customer & employee concerns
•Managed a staff of 7+ employees
•Over saw store in absence of store manager
•Recieved & processed patient perscriptions
•Handled & counted medications
•Hard ordered merchandise for store
•Opened/closed store
Oce Business Services 800-***-**** (Human Resources)
10/2004 10/2008
Receptionist
•Greeted clients
•Operated Cisco 10 line phone system/conference pod
•Directed incoming calls to appropriate staff
•Scheduled meetings
•Maintained lobby area
•Ordered kitchen & office supplies
•Processed incoming/outgoing mail
•Set up conference rooms
•General office duties (coping, faxing and filing)
•Used email daily
Omni Security/ Authorized Dealer of ADT 517-***-**** (Kim Kowalski)
6/2002 7/2004
Receptionist
•Open/closed office daily
•Processed customer credit applications
•Accounts payable/recievable
•Managed 7+ employees
•Used email daily
•Maintained Excel spreed sheets
•General office work ( faxing, filing, answering phones etc)
•Evaluated employee performance
•Processed customer paperwork
•Assisted office manager daily with needed tasks
Skills:
•Customer Service 12 years
•Working with computers 7 years
•Management 7 years
•Reception 6 years
•Experience with Microsoft, Word & Excel 4 years
•Law office experience 4 years
•Cash handling 4 years
•Telephone experience 8 years
•Pharmacy tech experience 6+ months
Education:
Kimball High School
Diploma in General Studies
Penn Foster
Pharmacy Technition Present
References:
Personal:
Patrice Hill
Lynn & Keith Marks
Heather Koss
Business:
Gabriella Saputo
Kathy Kamoff
Steven Knowls
Contact this candidate