Joshua Smiertelny

***** ******** ***.

Home: 949-***-****

Mission Viejo, CA 92691

abjh1e@r.postjobfree.com Cell: 949-***-****

An accomplished A+ and MCP with demonstrated success in designing and

implementing database solutions that improve business functionality.

Extensive experience in customer service organizations.

Qualification Highlights

. Extensive experience working with all aspects of in-house developed

systems and software.

. Expertise in full project life cycle development for implementation

and integration.

. Intense understanding of technology with focus in delivering

business solutions.

. Great leadership skills, with ability to motivate others

. Tested and worked with software developers to establish a user-

friendly environment.

Technical Expertise

Software SQL7.0 - 9.0, Microsoft Access, Microsoft Office, Microsoft

Access, IIS, ODBC, Microsoft Office, Adobe Acrobat, Adobe CS3

Dreamweaver, Encore, Flash and Photoshop, SonyVegas, Sony

DVDArchitect, Ghost, EMC Legato, Plasmon

Systems Windows NT workstation and Server, Windows 2000 and Server, XP,

Vista, 2003 Server, IBM AS/400, Dell, MacOSX

Hardware Routers, Switches, Hubs, RAID, SCSI, eCopy, Scanners, Printers,

Plasmon, NAS

Networks LAN/WAN, WLAN, SAN, DNS, DHCP, TCP/IP, VPN, TELNET, NAT, TS

Languages SQL, Action Script 3.0

Certifications MCP (Microsoft Certified Professional)

Professional Experience

Questys Solutions, Mission Viejo, CA

Document Imaging

Salary - 50K

Network Administrator January 2005 - March 2008

Held versatile responsibilities to configure, install and administer

network infrastructures and other telecommunication systems which supported

staff ranging from 10 - 1500+ personnel. Completed administrative

responsibilities including additions and changes to user desktops/laptops,

including building new workstations from scratch. Installed and configured

servers including RAID0,1 & 5 arrays; in addition to simplifying back-ups

and restoration using different methods ranging from SQL back-up, Tape

(Veritas), Optical (Legato or Plasmon) and FTP. Actively provided desktop,

configuration and phone support for software and hardware and other

peripherals. Have also assumed many positions for highly respective

marketed agencies all over the United States including: Corporate,

Government, Health Care, Financial, Education, Legal, Law Enforcement,

Manufacturing, Retail and other private corporations.

FixItAllJosh.com, Menifee, CA

Self Employed IT Technician

Salary - $20hr

IT Administrator

September 2008 - October 2009

Successfully provided IT services for multiple businesses and restaurants

including residential. Since having been laid off I have built and now

manage my own website which is (http://FixItAllJosh.com), I've also been

studying HTML, Flash and Dreamweaver CS4, Action Script 3 and a bit of

java. I'm eager to work in a business where I'm able to grow and

continuously learn new things.

Sunset Ford, Westminster, CA

Network Administrator

Salary - $18.75

Director of Technical Services November

2009 - April 2010

Managed Information Systems, technical support, production and repair

departments for this automotive dealership. Supervised staff; oversaw

computer and technical operations and gave input on proposed budgets. For a

short time I developed and trained a small team to provide customer support

to internationally diverse customers.

Kia, El Monte, CA

Temp

Salary - $9.00

Temp Hire July 2010 - Present

A job with many hats, from a car washer, shuttle driver, porter, book

keeper and IT services just to name a few. An excellent job for customer

relations. I've had the opportunity to meet a lot of new people.

Education

CEI College Sept. 2003 - Aug. 2004

Lake Forest, Ca.

Studied A+ Hardware and Software, Windows 2000 Workstation and Server,

Windows 2000 Networking and Administrating and SQL 8.0.

Letter of Recommendations available upon request.

Contact this candidate