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Customer Service Supervisor

Location:
Frazier Park, CA, 93225
Posted:
October 14, 2010

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Resume:

Christina Ovalle

**** ** ***** *** ** BX ****

Frazier Park, CA. 93225 661-***-**** ********************@*****.***

Objective To seek a position, which will allow me to utilize my

communication and problem solving skills in the customer service

industry.

Experience Teller/ Customer service.

06-06 to 02-07 Antelope Valley Bank (Division of

California Bank & Trust) Frazier Park, CA.

* Assisted customers with daily banking transactions.

* Handled safety deposit boxes and the updating of the

signature cards.

* Advised customers of upgrades and other banking products.

* Handled vendor transactions, change orders, and activated

customers ATM cards.

* Immediate Supervisor: Ruth Robinson Branch (661) 245-

3792 HR 213-***-****

Cashier/Service Writer.

06-02 to 03-06 Camping

World. Valencia, CA.

* Cashed out customer purchases and sold product replacement

warranties..

* Answered general customer questions and help locate and

advise of particular product.

* Assisted bookkeeper with daily cash reconciliations.

* As a Service Writer wrote up work orders, obtained vendor

and customer pricing on the products that were special

orders, kept track of repair crews job spiff

(commissions).

* Sold extended warranties, received order in the system,

and tagged the products for customer appointment dates.

* Logged in finished work orders, set and confirmed customer

appointments, and answer/transfer multi phone lines.

* Immediate Supervisor: Jose Ochoa Branch (800) 235-

3337 HR 800-***-****

Cashier.

11-01 to 03-02 Vallarta

supermarkets. Reseda, CA.

* Cashed out customer grocery purchases.

* Answer general product location questions.

* Cashed customer payroll checks.

* Multiple supervisors depending shift Location (818)

576-1280 HR 818-***-****

Cashier.

06-01 to 09-01 Glass Craft Co. (Inside of

Magic Mountain) Valencia, CA.

* Assisted customers with store purchases.

* Wrote up engraving orders and gave directions throughout

the park.

* Filled out all closing paperwork, took paperwork and the

cash drop to Cash Control.

* Owner: Kay 661-***-****

Education 06-92 to 06-95 Glendale High

School Glendale, CA.

* Glendale Cosmetology (located on the campus of Glendale

High School).

* Completed 450 hours.

Closing Statement I have a class C drivers license and a good driving

record. I am great with adults and children. I am

capable of talking to anyone, I am a problem solver, and able to

handle any situation. I understand "it's not personal, it's

business", I give 120% everyday. I am completely

trainable, and willing to learn. I'm hard working, dependable and driven.

References Please refer to next page.

* Jose Ochoa (Supervisor @ Camping World)

Santa Clarita RV

661-***-****

Known for 8 years.

* Pricilla Lopez (best friend)

12946 Barton Road

Whittier, Ca. 90605

Home 562-***-**** Cell 562-***-****

********@*******.***

Known for 18 years.

* Magali Sosa (Antelope Valley Bank)

310-***-****

Known for 4 years.

* Mayra Ovalle (sister-in-law)

12330 Osborne Street # 81

Pacoima, Ca. 91331

Home 818-***-**** Cell 818-***-****

Known for 14 years.



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