Customer Service Manager

**** ********** ***** 619-***-****

St. E-mail

Chula Vista, CA ********@*****.***

91913

Robin D. Arthur

Objective I am seeking a position with a company where there is a

growth potential. Also where my clerical skill as well as my

other skills can be an asset to the company.

Functional Highly reliable, self-starter and can be counted on to

summary complete assignments without supervision.

Work well in a busy office, handling a wide variety of task

Sincerely enjoy helping others

Skill Experienced using Microsoft Word, Excel, Outlook, PowerPoint

Ten Key by touch

Able to handle multi-line switchboards

Completed a course in phone etiquette

Customer Service

Multi-tasking Forklift operator

Employment 02/2009 - 07/2010 Creative Marketing Incentive

San Diego, CA

Customer Support Manager

Called expired users to inform them that their accounts have

become inactive due to credit card issue and reactivate them.

Assisted customers with concerns either by responding to

support tickets that they submitted via email or by calling,

process all charge backs. Route in coming calls and various

other clerical tasks. Give new member an online

demonstration.

07/2008 - 01/2009 Charlie's Produce Seattle,

WA

Lead Produce Processor

To prepare the production line, take daily inventory of

produce, and make sure that necessary produce is ready to be

processed. Keep track of the employees and the hours spent on

the produce that had been processed. Received food via

trucks. Did a daily report of produced used and the amount.

Took pride in the quality of the produce that we processed.

03/2007 - 10/2007 Salvation Army Los

Angeles, CA

Prep Cook/Shift Monitor

Assisted the cook prepare meals by having all necessary food

prepped, kept the kitchen clean, made sure the meals were

enjoyable, received food items and culinary supplies via

truck. The intake of new clients, monitoring of the detox

unit, assisted the clients with their needs, keeping unit

logbook updated, and filed.

Education 09/2007 - 04/2008 Los Angeles City College

Los Angeles, CA

Psychology - Human Services

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