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Customer Service Manager

Location:
Beaumont, TX, 77705
Posted:
October 12, 2010

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Resume:

Chardai Jackson

Present Address

**** *** **** ***# ***

Beaumont, TX. 77705

713-***-****

abjgvd@r.postjobfree.com

Objective

To obtain a position with a company that will benefit from my skills. Allow me to demonstrate my ability

to perform a variety of multiple projects. Function as a committed team player. Problem solve quickly and

creatively. Add value to your company’s success. Work productively with minimal or no supervision.

Education

Bachelor, Biology Pre-Med, Minor- Chemistry, August 2010

Lamar University, Beaumont, Texas

Work Experience

Leasing Agent, Farah Village Apartments, Beaumont, Texas (May 2010- Present)

• Record and maintain all paperwork accurately

• Handle residents concerns and process maintenance requests

• Project professional image and demonstrate initiative

• Adhere to policies and procedures

• Maintain timely rent collection and ensure relevant deposits

• Ensure to follow-up guest cards at the earliest

Nanny, Private Home, Beaumont, Texas (May 2010- Present)

• Responsible for 3 children: Girl age 1, Girl age 6, Boy age 12

• Performed various duties including: supervising the children, preparing and serving nutritious

meals, maintaining a safe and healthy environment, reading to the children, preparing arts and

crafts and assisting them, taking trips to the park and library and bringing the children to and

from school.

• Record any problems that occur during the week and report situations that need to be addressed

by the parents.

• Effectively handle interventions between children when disagreements arise

• Prepare and serve breakfast and lunch

• Carry out daily errands the household

Grounds keeping, The Village at Lamar, Beaumont, Texas (June 2009- Present)

• Maintain grounds of apartment complex in a clean and attractive condition

• Maintain the cleanliness of all buildings

• Operate various types of lawn equipment

• Acted as a tour guide for incoming residents

Customer Service, Bealls, Beaumont, Texas (October 2008- February 2009)

• Assist customers in securing their needs

• Balance and reconcile daily cash receipts and transaction

• Create a healthy environment for customers and maintain a positive public image

• Acted as liaison between customer and manager

• Conducted material purchasing and expediting

Peer Advisor, Lamar University, Beaumont, Texas (February 2008 – August 2008

• Assist students in locating specific information and resources

• Aided new students in preparing for their time at Lamar

• Worked with a large and diverse group of prospective Lamar University students

• Perform daily tasks as may be assigned by Student Directors

• Act as a tour guide and know brief History of the University

Teacher Assistant, Lamar University, Beaumont, Texas (May 2008 – August 2008)

• Responsible for ensuring accurate duplication of time sensitive documents

• Precisely executed the printing and handling of administrative documents

• Examine and file documents

• Operate a variety of equipment ( e.g. copier, drill, binder, collating machine) for the purpose of

ensuring availability of printed materials as required

• Responds to inquiries for the purpose of providing requested information and/or referring to

appropriate resources.

• Maintains machined, equipment, tools and work areas ( e.g. load supplies, clear paper jams) for

the purpose of ensuring a safe working environment and the availability of items within a specific

time frame

Sales Associate, JCPenney, Houston, Texas (June 2005- December 2006)

• Assist customers in securing their needs

• Balance and reconcile daily cash receipts and transactions

• Create a healthy environment for customers and maintain a positive public image

• Act as liaison between customer and manager

• Conduct material purchasing and expediting

Skills

• Able to type 60 WPM and familiar with numerous software program (e.g. Microsoft Words,

Microsoft Excel, Microsoft PowerPoint)

• Able to operate heavy and complex machines (e.g. Fax machine, multi-line telephone, duplex

machine)



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