Customer Service High School

Ashley Lyons?

** ******* ****** ********* *?

Port Chester, NY 10573

?203-***-****?abjgv1@r.postjobfree.com

SUMMARY

I am an extremely driven individual, taking care of my young baby while

going to school at the same time. I am currently an Independent Beauty

Consultant with Mary Kay. Although I love working for Mary Kay, I cannot

depend on a steady income from the company. Currently attending a local

community college, I am majoring in Office Technologies and hope to obtain

a position to give me experience in my field of study.

QUALIFICATIONS

I am a multi-tasker at heart. It was one of the best skills I picked up in

the food industry. It's especially helpful as a mother, if I can distract

my baby for long enough. In school, I am currently taking a word processing

and keyboarding class. In this class I tested to close to 80 wpm. In

school, as a freshman in high school, I won a "Sheldon Recognition Award"

for achievements in Spanish. In my senior year of high school I volunteered

to the "Safe Rides" program, offering free anonymous rides to teens in the

Greenwich, CT area. While working at Balducci's our store was awarded best

customer service for two quarters consecutively. I respectively earned my

black belt in martial arts at the age of fifteen. Since graduating high

school and going to college, I have kept up and improved my Spanish

significantly. I am confident that I can convey any messages needed to

clients, if need be.

WORK EXPERIENCE

2010-Present Independent Beauty Consultant; Mary Kay Cosmetics

2009-2010 Server; California Pizza Kitchen

My most recent part-time postion as a serve. Job duties include attending

to numerous tables, seating guests, and answering phones.

2008 Server, Phones, Hostess; Pomodoro

During my time at Pomodoro, a small local Italian restaurant, my first

position was a hostess. My duties as hostess were cleaning menus, wrapping

silverware, along with some minor cleaning. As time my time grew longer,

and I learned the menu, I began answering the phones and taking take out

orders. Many times I was asked to both answer phones and attended the

incoming guests. As a server, when I found time, I answered the phones,

greeted new guests, and attended my tables.

2007-2008 Hostess, Outback Steakhouse

Outback Steakhouse, the busy restaurant as it is, was very fast paced. One

is required to learn quickly or success was not an option. Part of my job

duties included taking "call aheads". Mind you, not reservations but rather

placing your name on the wait list, cutting your waiting time in half.

"Seat scouting" included surveying the entire restaurant for tables either

with a check, in need of cleaning, or clean.

2007 Cashier, Porocelli's

Temporary position while on break from college; attended to customer's

needs.

2004-2006 Cashier & Bookkeeper

As my first position in the working world, Balducci's offered me many

opportunities. Not only did I work as a cashier, but I also attended to the

bookkeeping for the company. I helped out in almost every department that I

was permitted to including: catering, flower dept., kitchen dept., and the

bakery.

EDUCATION

2010-present Westchester Community College Valhalla, NY

Current classes: Spanish, Biology, Business Communications, and Word

Processing & Keyboarding.

2007 Western Connecticut State University Danbury, CT

Courses attended: Spanish, English, History, Psychology

2006-2007 University of Massachusetts Dartmouth, MA

Studied English, Business Management, Statistics, Physical Science, and

Sociology.

2006 Greenwich High School Greenwich, CT

Volunteered for the Red Cross during senior year; awarded "Sheldon

Recognition Award" for Spanish. Excelled in Spanish, English, and

Psychology.

REFERENCES

Chris Hilenburg

Job Title: General Manager

Company: California Pizza Kitchen

Telephone: 203-***-****

Vincent Delgado

Job Title: Manager

Company: Pomodoro

Telephone: 203-***-****

Carmina Ortiz

Job Title: Sales Director

Company: Mary Kay

Telephone: 914-***-****

SPECIAL SKILLS

Fluent in Spanish, ability to type up to 80wpm, multi-task and answer

phones.

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