Customer Service Human Resources
Resume:
Moncerrat Espinosa
******@*****.***
Brownsville, TX 78526
(956) 312 – 7840
OBJECTIVE:
To obtain a challenging position to develop administrative skills, and applying them for the benefit of your
business.
EDUCATION:
(Professional) UNIVERSITY OF TEXAS AT BROWNSVILLE
Bachelor of Business Administration in Marketing, Class of 2010
(High School) Instituto CIMA
Matamoros, MX Class of 2004
WORK EXPERIENCE:
AUGUST 2009 – MAY 2010
UNIVERSITY OF TEXAS AT BROWNSVILLE, OFFICE OF THE DEAN OF SCHOOL OF BUSINESS
Job Position: Clerk Assistant (Student Employment Initiative)
Assist with the administrative operations of the Dean’s Office.
Duties include entering data and filing documents.
Receive office visitors and assist them with information.
Assist professors on business research.
Assist students with information regarding college and department.
Assist School of Business Advising Department with customer service for students.
AUGUST – DECEMBER 2008
UNIVERSITY OF TEXAS AT BROWNSVILLE, STUDENT DEVELOPMENT.
Job Position: Peer Mentor
Motivate students by creating an environment that is academically and socially successful for entering
freshman.
Responsible for group project.
Prepare activities in order to achieve group goals.
Oversee mentees development.
Public presentations. (workshops)
FEBRUARY – MAY 2008
CAMERON COUNTY, ELECTIONS AND VOTER REGISTRATION.
Job Position: Office Assistant
Assist daily administrative operations of voter registration department.
Responsibilities include entering data and filing documents.
Type letters, forms, and others.
Receive office visitors and phone calls.
Taking and delivering messages.
Assistance on polling places.
MAY – AUGUST 2007
SIMCLAR OF MEXICO.
Job Position: Receptionist
Perform office administrative operations of the company.
Receive company’s visitors and customers.
Entering data, filing, type letters, forms and others.
In charge of incoming phone calls, faxing and sorting mail.
Assist Accounting department with bookkeeping.
Assist Human Resources department with customer service and employees needs.
Customer invoice.
RELEVANT COURSE WORK:
Leadership Conference: “The Leader Within” by Michael Poll.
School of Business Volunteer Mentorship Program Member Fall 2009
SKILLS: Proficient in computer software Microsoft Office; Graphic Design; Internet Explorer and Outlook. Good
social and people skills. Bilingual.
Moncerrat Espinosa
******@*****.***
5514 Barbwire Ln
Brownsville, TX 78526
(956) 312 – 7840
REFERENCE LIST:
Maribeth Deese
Supervisor
Office of the Dean of School of Business
The University of Texas at Brownsville and Texas Southmost College
80 Fort Brown EDBC 2.504
Brownsville, TX 78520
********.*****@***.***
Paola Guerra
Friend
1153 Rosemond Ct.
Brownsville, TX 78521
*******@*******.***
Adriana Lugo
Friend
28 Meadow Ridge
Brownsville, TX 78526
*********@*******.***
Contact this candidate