Customer Service Data Entry

Alma duran

**** ******** **.

Bakersfield, CA ***04

*Cell 661-***-**** *E Mail abjgsw@r.postjobfree.com

SUMMARY

Seeking for a challenging and rewarding position in the office occupation field (clerk, receptionist) where I can utilize my skills and work experience.

PROFESSIONAL EXPERIENCE

2009 2010 Tomra Pacific Inc., Corona, CA (Bakersfield Kiosk Re planet)

Recycling company (alum, plastic and glass)

Position Held

Recycling buyer:

Provided friendly customer service, maintained records of daily purchases, checked scale and barrels daily for weight accuracy, scheduled load pick ups

as necessary, accurate sorting of collected materials, printed vouchers or handle cash as payment to clients, maintained inventory of supplies needed,

maintained store cleaned and safe environment, responsible to open/close store daily.

2007 2008 Myers Diesel Repair, Bakersfield, CA

Diesel truck/trailer repair

Position Held

Billing clerk/customer service:

Preparation of daily invoices, responsible for mailing bills to customers, maintained track of parts used for repairs done on trucks/trailers as well as

mechanic labor time for accurate billing, delivered parts to customers, answered phone lines.

2004 2006 Dandee Transportation, Bakersfield, CA

Transportation of diesel/gas

Position Held

Billing clerk:

Preparation of daily invoices, responsible for sending off bills to customers via e mail or post office, calculated and recorded fees for diesel/gas per

gallon that were delivered to customers also reviewed drivers work order form to calculate labor time, followed up on questions from customers and

resolved any discrepancies or errors, answered phone lines.

2003 2004 The Bakersfield Californian, Bakersfield, CA

Newspaper plant

Position Held

Circulation clerk/data entry:

Customer service, data entry, count all inside single copy money (by hand) making sure that it balanced with crew receipt, process all available coin

from outside racks (coin machine) getting them ready for deposit, maintained deposit database, processed weekly manually press pass report,

maintained school delivery database, answered phone lines screening calls before transferring to departments.

2001 2003 Select Personnel Services (staffing agency) Bakersfield, CA

Employment agency***Clerical assignments

2000 2001 Shimadzu Medical Systems, Torrance, CA

Medical supplies and equipment

Position Held

Receptionist:

Customer service, scheduled appointments when necessary, answered multi line phone system screening all calls before transferring to departments,

sorted, distributed mail by departments, faxed any requested documents to clients, completed any special assignments assigned by co workers.

EDUCATION

1996 IADE American Schools, South Gate, CA

Office Occupational Skills – Certificate of completion

2010 – currently Bakersfield Adult School, Bakersfield, CA

Major: GED

SKILLS/ABILITIES

Bilingual English/Spanish, type 40wpm/ten key by touch, computer literate (windows 2007 Excel 98, Sesame, Q&A) excellent customer

service, filing alpha*numeric, accustomed to heavy telephone usage, able to operate office machines (fax, copier, postage, coin machine)

friendly, responsible, trustworthy.

REFERENCES AVAILABLE UPON RE QUEST

Contact this candidate