Customer Service Manager

Alicia Noonan

Honolulu, HI *****

310-***-****

abjgso@r.postjobfree.com

Qualifications:

• Substantial experience and proficient skills in customer service with 3+ years at Pacific Printworks.

• Exceptional ability with handling large crowds.

• Completed a computer applications class and was trained in: Microsoft Word, Excel and Access.

• Dedicated to maintaining a clean and organized work space.

• History of providing clear, polite communication over the phone and in person.

• Completed both the Oregon foodhandlers course and alcohol service education program with a score of 100%.

Experience

Sales Associate, So Good Jewelry, Honolulu, HI (2010-still employed)

Promptly greeted guests, provided phenomenal customer service, secure proper payment. Maintain excellent

condition of jewelry and the floor. Responsible for weekly inventory. Practiced good time management. Open and

closing duties of the store.

In-Office and Online Assistant, Pacific Printworks, Malibu, California (2007-2010)

Assistant to professional graphic designer. Placed retail orders, inventory, organized, files and scheduled

appointments. Answered visitor’s inquiries about the company. Worked the showroom, screen printing and teck pack

design.

Server and Busser, Kyoto’s, Salem, Oregon (2009/5 months)

Describe menu items/ daily specials in detail and provide recommendations when requested. Handle cash, input

orders and bus tables. Accurately relay ingredients and cooking methods of each dish. Provide superior restaurant

cleanliness using the restaurant’s proven systems and routines.

Server and Busser, Chef Burger, Simi Valley, California (2005-2008)

Promptly greeted guests and took orders, provided phenomenal customer service, guest checks and secure proper

payment. Maintain excellent condition of dining areas and servicing equipment. Perform other duties as assigned.

Education

Chemeketa Community College Online, Salem, OR (expected graduation 2012)

Simi Valley High School, Simi Valley, CA (Graduated 2007)

References

Jonah Nakaza-Koizumi / Manager/ So Good Jewelry 808-***-****

Avelino Diaz/ Owner and Designer/ Pacific Printworks 310-***-****

Daniel Hernandez/ Manager/ Chef Burger 805-***-****

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