Customer Service Sales

OCTAVIO BLANCO

**** * ***** ***

MESA AZ *****

480-***-**** (cell)

abjgs9@r.postjobfree.com

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Summary

. Dedicated, hard working individual with a background in

financial/material collections and customer service

. Experience in direct sales and sales negotiations

. Able to establish and maintain excellent relationships with

clients

. Friendly and energetic personality

. Bilingual - English/Spanish

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Career History & Accomplishments

Account Manager, Rent-A-Center - Mesa, AZ

05/06/2009 to 04/13/2010

. Responsible for the collection of outstanding balances for

merchandise

. Collection negotiations (payment modifications)

. Coordinate and execute the repossession of merchandise if

needed

. Direct Sales of merchandise

. Establish and maintain customer services to clients

Sales/Account Manager, A & A Marketing - Fremont, CA

11/2006 to 12/2008

. Sales of appliances and household items

. Ongoing client care and customer service (parts, supplies,

repairs)

. Negotiate pricing/terms

. Collections or payment modifications on defaulted accounts

Order Fulfillment and Distribution, Thermo Fisher - Fremont, CA (part-

time) 07/2008 to 12/2008

. Responsible for filling and shipping of orders - diagnostic

kits

. Responsible for inventory count and monitor for product

expiration

Server/Bartender, Pacific Seafood Buffet - Chandler, AZ

06/2004 to 10/2006

. Provide all facets of customer service for food patrons -

Waiter

. Provide bartender services

. Inventory

Customer Service, Fry's Electronics - Tempe, AZ (part-time)

03/2006 to 10/2006

. Responsible for Customer Service and Cashiering

. Direct sales - Fry's credit lines

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Education

Diploma

Sun Valley High School, Mesa, AZ

Mathematics, History

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