Customer Service Office
Resume:
Norma Cruz
***** ******* **, ****** ** *****
Email: abjgpw@r.postjobfree.com
Objective
To work in an office and utilize my professional skills for the proper
performance of my duties, which would help in maintain a high degree of
efficiency in my work.
Education
San Joaquin Valley College
Rancho Cucamonga, CA
Associates of Science Degree
Business Administration, July 2010
3.6 GPA
Skills
Basic Accounting Microsoft Excel 10-keyby touch
Office Skills Multi-tasking skills People skills
Typing 50 wpm Fast learner Leadership/Management
skills
Analytical/research skills Bilingual & Bi-literate Telephone Skills
Attention to Detail Quick Book Microsoft office
2007 Specialist Certified
Experience
EL Cowboy Mexican Restaurant Riverside, CA June
2008 -- June 2010
Responsible to train new employees, clean tables, assist customers with
knowledge and basic needs and maintain a clean healthy environment.
Washington Mutual (ROP/Intern) Moreno Valley, CA August 2008--
January 2009 Job shadowing a Bank Teller. Accurately and quickly assisted
customer with needs. Showed them were to go and helped them with basic
information. Maintained customer files and increase customer retention
service. Handled cash and credit card transactions and performed additional
customer service when needed.
Child Care Provider Perris, CA July2007-January 2008
Responsible for multiple of children, and Assisted them with daily needs.
Provided them with nutritionist meals and planned activities which were
both, physical, and educational. Ensured a high level of care and
responsibilities.[pic]
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