Customer Service Sales Representative

Jennifer Averhoff

*** ** ***** ******, ********, OR 97220

Cell: 503-***-**** Email: abjgov@r.postjobfree.com

QUALIFICATIONS:

• Work well without supervision

• Hard worker with a strong ability to multi-task and produce a large volume of output

• Skilled at learning new concepts quickly while working well under pressure

EXPERIENCE:

June 2008 to Present

INSIGHT CORPORATION

Senior Special Costing Processor

• Responsible for entering special costing contracts, promotions, and manufacturer product discounts into the SAP system.

• Team was responsible for saving the company $50-$75 million per quarter in special costing.

• Implemented and tested a process to enter multiple discounts in the system that saved time in my position.

• Handled a variety of tasks above normal job responsibilities including: triaging the team email box and assigning requests to

different members on the team, and archive clean-up projects.

• Entered deal registrations on manufacturer sites.

• Interpreted contract terms and conditions related to bid contracts.

• Responded to sales representative requests, worked with manufacturers, and worked with advocates on new programs.

• Assisted sales representatives with understanding product costs, discounts, manufacturer rebates, and promotions.

• Produced a high volume of output while performing data entry, interpreting contracts, and running the team email box.

• Used macros in Excel to upload data into SAP and run comparison data between new contract versions and SAP.

Bid Cost Account Specialist

• Entered special costing contracts and manufacturer bids into the system.

• Triaged the team email box and assigned requests to different members on the team.

October 2004 to Present

SELF EMPLOYED

Accounting/Bookkeeping/Billing

•Assisted businesses with a variety of accounting tasks including bookkeeping, billing, and invoicing.

•Performed data entry functions for clients.

September 2005 to August 2006 IKON OFFICE

SOLUTIONS

Senior Billing Associate

•Performed Accounts Receivable billing and invoicing functions in Oracle.

•Handled vendor relations, credits, rebills, and contracts.

•Interpret and correct invoicing for government and corporations.

•Researched and resolved issues related to Accounts Receivable billing.

March 2004 to October 2004 SPHERION

Temporary Employment

•US Mortgage – Accountant, Accounts Payable, Accounts Receivable,1099’s, closing loans, write-offs, adjustments

•Dell Computers – Sales, customer service, technical support

April 2001to June 2003 PORTLAND TRAILBLAZERS

Accounts Payable

•Responsible for performing journal entries, month end reporting, deposits, statements, past-due notices, 1099’s, invoicing,

coding employee credit cards, garnishments, reimbursements, mass refunding, research, and processing check payments.

EDUCATION:

Major - Business Management

UNIVERSITY OF PHOENIX

•Degree not completed.

TECHNOLOGY:

System Experience

•SAP, Excel 2007, Soloman, ADP, JD Edwards, Accorde, MS Word 2007, Access, MS Office 2007, Outlook Express, AS400,

10-Key, Paychex, Quicken, Acrobat Reader, RDM, Real World, Loan Ledger, Timberline, Peachtree, Kofax, Oracle,

Application Extender, ECRM, Platinum, Brio, Great Plains.

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