DANNA LYNN CRUZAN

PO Box **** 760-***-****

Wrightwood, CA 92397 abjgn0@r.postjobfree.com

ADMINISTRATIVE / EXECUTIVE ASSISTANT

. A highly motivated and effective professional delivering a solid 20-year

results-oriented background, excelling in corporate administration,

office management and developing highly collaborative cross-functional

teams.

. Superior communication and organizational skills with demonstrated

leadership for developing and managing multiple projects and programs on

time, within budget, exceeding deadlines and employer expectations.

. Proficient in Windows 98/XP/Vista, Microsoft Office Suite (Word,

PowerPoint, Excel, Access, Visio), Lotus Notes, Adobe Photoshop, Adobe

Elements, Corel Paint Shop Pro, QuickBooks, FrontPage (Website design)

and the Internet. Applied experience in database management and use of

Clarity and SharePoint.

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PROFESSIONAL EXPERIENCE

CA, INC., (Formerly Computer Associates) San Bernardino, CA

2004 - 2010

Administrative/Executive Assistant

. Direct responsibility to provide support to company executives across

multiple locations to ensure maximum effectiveness and results.

. Managed general office administration which included facility

management, event planning and coordination, as well as emergency

coordinator which enabled smooth business operations. Assisted in

office relocation and closure. Proofreading of documentation and

Quality Assurance assistance allowing executives to target difficult

issues.

. Facilitated and was the scribe of several cross functional meetings

for the Mainframe Storage Department to track and ensure goals and

commitments were met. (International dialects)

. Achieved recognition for involvement in annual user conference, CA

WORLD, which entailed many months of coordination enabling customers

and future clients a rewarding experience.

. RESULTS:

o Firsthand involvement to develop and implement procedural

changes that dramatically increased workforce productivity,

leading to rapid project completion. Reduced time and effort

required to manage the departments.

o Enabled faster issue resolution times improving service-levels

and satisfaction.

o Mentored novice staff to assume more responsibilities.

WATSON PHARMACEUTICALS, Corona, CA 2001 - 2004

Administrative/Executive Assistant

. Provided executive-level support to the Vice President and Five Directors

of the IT Department and general office administration ensuring maximum

productivity.

. Prepared time reporting, travel and expense reports for 60+ employees

resulting in more effective management of employees.

. Improved efficiency of handling personnel reimbursement expenses by

implementing procedures to ensure that only company approved items were

being paid. Generated a significant cost-savings.

. Managed domestic and international travel, transportation, accommodations

and entertainment for executives. Planned and coordinated luncheons,

trainings and quarterly meetings.

PACIFIC HEALTH POLICY GROUP, Claremont, CA 2000 - 2001

Administrative/Executive Assistant

. Provided executive-level support to the President, Legal Counsel,

Consultants and Office Manager.

. Provided general office administration, coordinated and booked travel,

prepared correspondence and performed health policy research via the

Internet.

. Prepared PowerPoint presentations and health policy reports for client

meetings to bring in new business.

CFG BUSINESS SOLUTIONS, Glendora, CA 1999 - 2000

Executive Assistant/Marketing/Department Coordinator

. Provided executive-level support to the President, Vice President and the

Actuarial Manager and managed the office for a smoothly run operation.

. Designed and prepared PowerPoint presentations for seminars & meetings to

build business.

. Managed computers (troubleshooting, backup, network, email, and training)

and office machines (copier, fax, computers, and scanner) effectively

saving funds that would be spent on an IT employee.

. Performed Internet research of prospective clients and created a data

base for the executives to pull info from, was the liaison with insurance

carriers for the office which saved the time of the executive for high

priority tasks and maintained office files to present an effective record

keeping system.

COMPENSATION RESOURCE GROUP, INC., Pasadena, CA 1994 - 1999

Administration Department Coordinator

. Provided executive-level support for Seven Account Teams, including Five

Assistant Vice Presidents and sole support for Department Head Vice

President, ensuring maximum effectiveness and productivity for all

operations.

. Designed and streamlined departmental procedures and record keeping which

replaced a previous antiquated system with results achieved in time

saving and effective record management.

. Supervised three Executive Assistants and trained them in Departmental

procedures which provided effective office operation.

. Coordinated and prepared yearly enrollment project, which included

inventory of stock, ordering, preparing the template, and assembled staff

to compile enrollment books which ensured an effective and highly

professional enrollment product for prospective clients.

. Managed ordering of office supplies and service of office machines.

Executive Assistant (Compensation & Benefits)

. Provided executive-level support for two Vice Presidents and three

Assistant Vice Presidents.

. Designed and maintained proxy/annual reports databases that resulted in

readily available and current information.

EDUCATION / PROFESSIONAL DEVELOPMENT

Pasadena City College

Executrain Business Classes - Access, Visio, PowerPoint

New York Institute of Photography

INTERESTS

. Volunteer work for Wolf Mountain Sanctuary a non-profit wolf rescue:

fundraising, webmaster, website design, designing brochures, newsletters,

and adoption certificates. Wolf handler and tour guide.

www.wolfmountain.com

. CERT Member, Wrightwood, CA

. North America Nature Photographers Association

. Digitals by Danna - www.digitalsbydanna.com (designed and manages)

. Member of SCCEXTERA - 4x4 Off Road Club

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