G*****-***-****T abjgmo@r.postjobfree.com

(C)I N A gr.thom O M A

* ***** ***, **********, **, 47715

ore

OBJECTIVE

To obtain a position where I can put all of the knowledge and experience that I have gained

throughout the years to use in order to benefit the company and its’ staff.

EXPERIENCE

08/2009 09/2010 Furniture Row Companies Evansville, In

Assistant Manager/Sales

I started as a sales associate in Denver, CO on a commission based salary. After 3 months

of working in one of the busiest stores in the company I was promoted to Assistant

Manager and moved to Evansville, IN. Duties included, but not limited to; sales, customer

service, working in a team environment, taking inventory of product, managing a staff of

3, ordering in product for stock, unloading trucks, payroll, keeping employees files in

order, giving discipline when needed, keeping up with store maintenance, filling

paperwork, and driving sales in a competitive environment.

08/2008–01/2009 Cintas Ritz Carlton Denver, CO

Uniform Room Attendant Part Time Position

Distributed uniforms to the employees of the Ritz Carlton, worked with others in a well

organized manor to ensure efficiency in everyday tasks. Daily use of a computer in order

to keep track of each item, that was to be scanned and placed in its’ proper place at all

times through the GIMS™ Uniform System. Also, I was in charge of the opening or

closing the office. Replacing/repairing any damaged/soiled uniforms. Built a friendly

relationship with the employees at the Ritz Carlton as well as the co workers in the office.

I was let go from the company due to downsizing in our department at the Ritz Carlton.

11/2004–02/2008 Movie Gallery Jacksonville, AL

Store Manager

This job was a wonderful experience to build my knowledge of how management works.

With Movie Gallery I provided leadership, motivation and supervision to assigned store

personnel. Exercised management control and highest store level authority over personnel

assignments, operations and customer service satisfaction. Planned and prepared work

schedules and assigned associates to specific duties. Promoted sales to customers and

ensure store personnel are actively promoting sales to customers. Developed and maintain

effective communication with customers and staff. Established and communicated

expected customer service, operational overall performance standards, objectives and

goals. Implemented all company guidelines, policies and procedures, and constructively

enforced them with all subordinates to ensure compliance. Developed and maintained an

awareness of company financial programs in order to: Ensure potential for maximum store

operating efficiency; Meet budgeted revenue and cost control projections; maximize

inventory usage; identify problems or trends which are negatively impacting the operation;

and ensure adequate supplies and equipment are available. Ensured safety of employees

and customers and provided for security and loss prevention measures of assigned store.

Verify integrity and function of all electronic systems used to prevent loss. Directed and

ensured personnel compliance for safety, shop lifting and armed robbery guidelines and

procedures. Accounted for all inventory, equipment, fixtures, cash assets, maintained

confidentiality, security of customer account information and all store records. Ensured

facility, fixtures, equipment and inventory is maintained for the most favorable operation

and appearance. Initiated internal maintenance requests and placed equipment service call

in a timely manner. Monitored equipment repair costs for optimal return on investment.

Directed and supervised staff housekeeping, cleaning, and store appearance efforts.

Ordered merchandise and prepared requisitions to replenish merchandise and supplies.

Performed Manager on Duty functions related to daily customer service activities, when

schedules required and supervised, or performs daily operational routines related to:

Opening and closing the store; preparation of daily reports; cash control counts and

banking of deposits; product receiving and marketing activities as well as other required

operational or administrative functions. Provided for and ensured compliance with all

applicable federal, state and local laws governing store operations. Maintained awareness

and communicate relevant commercial, consumer and employment regulations and laws to

assigned staff including the Video Privacy Protection Act of 1988. Maintained current

status for all necessary permits and store licenses and posts accordingly. Consistently

manifested the ability to get along with other associates, to follow directions, and to work

under pressure.

01/2001–02/2008 Mighty Sports Anniston, AL

Customer Service

Customer Service/Training Representative Assisted with the management of a home based

family business. Answered incoming telephone calls. Greeted customers. Placed orders

with suppliers. Processed shipping documents for outbound inventory. Shipped packages

via UPS Worldwide Shipping Software. Processed misrouted/returned packages by

identifying and correcting discrepancies. Contacted commercial carrier to correct problems,

track or expedite shipments. Prepared replies to inquiries from commercial carriers and

carrier representatives concerning potential claims such as unclaimed, undeliverable or

refused freight. Performed physical inspection of loading area for material remaining beyond

normal shipment processing standards. Documented shipment files with pertinent

information regarding corrected shipments. Maintained client billing and accounts payable

and receivable. Presented pricing options to customers for approval.

02/2004–11/2004 D&M Marketing Anniston, AL

Office and Warehouse Manager

Issues, receives, stores and maintains inventory. Inventories bins and storage locations to

verify stock. Prepared bin tags to include all necessary data that inventory required.

Inputs required records into database. Maintained all required records, reports and other

correspondence related to inventory. Utilized full range of office automation software to

produce documents. Performed clerical, administrative and office support duties and other

functions at the request of management. Researched specifications and other requirements

to assure that proper equipment and inventory are ordered. Developed and maintained

budget and manpower spreadsheets to meet management qualifications. Converted

spreadsheet data into graphs and charts for presentations. Prepared time and attendance

reports for management approval. Researched catalogs for unusual and hard to locate

inventory. Made use of bar code wands, labeling equipment, laser scanning equipment

and computer terminals. Alerted upper management to any inventory discrepancies.

Processed shipping documents for outbound inventory. Packed a variety of small

components for shipping using a variety of packing methods including the operation of

electric powered machines such as heat seal, cold pack and foam in place. Operated

various data terminal equipment by online access to the Local Area Network and also

directly into computers. Additional duties include answering telephone and greeting

arriving visitors. Answers routine inquiries or refers to proper department.

EDUCATION

08/1998–05/2002 Saks High School Anniston, AL

High School Diploma

I graduated in 2002 with an advanced diploma in general studies.

INTERESTS

Reading, movies, music, sports, and computers.

SKILLS

I have worked with many different P.O.S. (point of sale) systems all of which were very

different from each other and I was able to pick each up with little difficultly.

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