Customer Service Sales

Jeffrey Charles Butler

**** ********* ****** * Evans, Georgia 30809

Home: 706-***-**** * Cell: 706-***-****

OBJECTIVE:

Seeking a challenging position with an organization that will enable me to

enhance the skills I have acquired through my previous work and educational

experiences.

EXPERIENCE:

EAGLE TRANSPORT * June 15, 2010 - Present

Dispatcher for Petroleum Transportation Company. 30 Drivers, 16 Trucks,

Inventory control.

SCI - HILLCREST MEMORIAL * November 2009 - June 15, 2010

FAMILY SERVICE COUNSELOR * Grief Counselor, At Need and Pre Need Sales

Associate.

AMERICAN FAMILY LIFE * December 2008 - September 2009

SALES EXECUTIVE * Insurance Sales, Claims Processing, Customer Relations.

MORRIS COMMUNICATIONS COMPANY, LLC * December, 2003 - June, 2008

MULTI MEDIA SALES EXECUTIVE* Advertising Sales, newsprint, online.

CREDIT SALES TEAMLEAD * Credit investigation and authorization of new

accounts.

Manage and Maintain existing Accounts Receivables in Call Center

environment.

BORAL BRICKS INC. * December, 2001 - November, 2003

CENTRALIZED CUSTOMER SERVICE * Key Account Representative assisting

national brick distributors. Inbound/Outbound Call Center Environment.

Responsible for Order Entry, daily brick allocations, plant production and

stock inventory. Facilitate rail shipments of product to distributor.

FIRST UNION NATIONAL BANK * February 1994 - July, 2001

CALL CENTER FLOOR MANAGER * Consumer Credit Card Operations.

CALL CENTER SUPERVISOR * Consumer Credit Card Division

QUALITY ASSURANCE ASSOCIATE * Consumer and Business Card Operations

CREDIT ANALYST * Consumer Credit Card Division

Application Processing, Credit Exceptions, Production of set quality

indicators, Quality/Accuracy, Compliance, Conflict Resolution, Training and

Human Resources.

AMERICAN GENERAL FINANCE * February 1993 - February 1994

FINANCIAL REPRESENTATIVE * Application Processing, Loan Closings, Accounts

Receivables, Collections, Repossessions, Solicitation

ENTERPRISE RENT A CAR * October 1989 - November 1992

BRANCH MANAGER * Columbus, Georgia - ASSISTANCE MANAGER * Birmingham,

Ala.

RENTAL REPRESENTAIVE * Hoover, Alabama

Processing Rental Contracts, Maintain Fleet, Accounts Receivables,

Collections, Corporate Sales,

EDUCATION:

University of Montevallo 1982 - 1988 Graduated Bachelors of Science,

Montevallo, Al.

SKILLS / SOFTWARE PROFICIENCIES: Microsoft Windows, Excel, Word, Access,

Power Point, SAP, Oracle, Sales, Collections, Customer Service, Conflict

Resolution, Team Management.

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