Customer Service High School

***** ********** ****, ***** ******, LA ***** • 225-***-**** •***********@*****.***

DeQuincy A. Skinner

Objective

Find employment with a company where my skills and experience will be an asset to the business

while furthering my knowledge and abilities in the process

Experience

Dec. 2008 - Present Fairfield Inn by Marriott Baton Rouge, LA

Front Desk/Night Auditor

Completely check guest in and out of hotel

Make and cancel reservations

Make cash transactions

Balance out daily totals for hotel

Process direct bills and post checks from third parties

Jan. 2008-Dec. 2008 Our Lady of the Lake Hospital Baton Rouge, LA

Security Guard/Dispatcher

Communicated with officers and supervisors

Patrol hospital grounds by foot or vehicle

Answer multiple line phone

Sept. 2007-Jan. 2008 Wal-Mart Supercenter Gonzales, LA

Cashier

Handle cash and check transactions

Check out customers

Clean up area when shift was over

July 2007-Aug. 2007 Convergys Corp. Baton Rouge, LA

Customer Service Specialist

Answer inbounds phone calls for Sprint

Made changes to plans, collect payments and extend contract dates

May 2006- July 2007 McDonald’s Plaquemine, LA

Crew Coordinator

Trained new employees

Assist managers when needed

Count down drawers at end of crew shifts

Managed certain area of store when required

Education

Aug 2000- May 2006 White Castle High School White Castle, LA

High School Graduate

Honor graduate

President and vice president over several clubs and organizations

References

References are available on request.

Contact this candidate