Debra L. McIntyre

*** *.*. ******* *****

Port St. Lucie, FL 34952

(cell phone) 772-***-****; (e-mail) abjgiw@r.postjobfree.com

PROFESSIONAL HISTORY

Customer Service Representative

QVC, Inc., Port St. Lucie, FL

September 2008 - February 2010

Working along with other representatives in a fast-paced call center,

responsible for efficiently answering incoming calls from new and existing

QVC customers. Assisted customers in placing their orders as well as

addressing their concerns with any issues on their membership accounts in a

friendly and highly professional manner. Received numerous letters of

commendation for my performance from customers and supervisors.

Office Assistant/Customer Service Representative

Dultmeier Photography, Stuart, FL

Efficiently and professionally answered phone calls and provided

information to callers interested in the photographer's work. Consulted

with potential clients and explained artist's style of photography and the

step-by-step process for having portraits taken. Set and confirmed

appointments daily and performed various clerical duties as needed.

Handled the display, pick up and payment for client's orders. Worked booths

during special events and promotions.

Office Assistant/Receptionist/Runner

Page, Mrachek, Fitzgerald & Rose, P.A., Stuart, FL

Professionally handled and redirected incoming phone calls for large law

firm. Performed various clerical duties such as data entry, filing,

faxing, and copying legal documents and client files. Managed and input

timesheets for office staff. Kept storage areas stocked and office supplies

sorted and organized. Helped with set up and tear down of catered lunches

for board meetings as well as any client/attorney meetings. Transferred

dictation into permanent records. Assisted with preparation of special

projects as assigned. Courthouse run duties included daily pick up of

mail, deliveries of legal documents and any time-sensitive materials as

needed.

Mortgage Loan Officer/Office Administrator

Premier Mortgage Funding, Fort Pierce, FL

Administrative assistant/mortgage loan officer. Obtained new mortgage

loans and financing for new/existing customers. Handled various

clerical duties, data entry and operated computer applications daily.

Responsible for pre-qualification and interviewed potential clients to

gain critical information needed for the loan process. Generated new

business with referrals, mass mailings and cold calling on company

provided leads. Was liaison to clients, lenders, appraisers and title

companies and successfully had loans approved and closed in a timely

fashion. Instrumental in successful management of the daily operations

of the company while owner was on vacation or not available.

EDUCATIONAL HISTORY

Fort Pierce Central High School, Fort Pierce, FL 1985-1989\

Graduated with Honors and a 3.5 GPA

References available upon request.

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