Customer Service Manager

Andrea Y. Simpson

**** *** **** ******

Savannah, Ga. 31404

Home 912-***-****

Cell 912-***-****

Experience: Planters Inn, Savannah, Georgia - March 2004

until Present

Night Auditor and Guest Services Representative

Customer Service Specialist, Data Entry Clerk. Responsible

for taking phone

Reservations for guest, Primary duties are switchboard

operator, entering

data into computer for guest, Personal liaison for guest,

Cash handling and essential organization throughout

the Inn, acted as hotel supervisor while manager

was not on property.

CVS Pharmacy, Savannah, Georgia - Oct. 2008 until March

2010

Inventory Specialist and Certified Pharmacy Technician

Provided excellent and professional customer service,

typed, filled,

and sold prescriptions to customers, Accountable for

ordering and returning

expired and out-dated drugs to service centers; maintained

an accurate

inventory of medications, trained newly hired employees

and processed

insurance claims for adjudication.

Walgreen's Pharmacy, Savannah, Georgia - April 2005 -

March 2008

Senior Certified Pharmacy Technician

Scanned, typed, filled, sold prescription, and provided

customer

Service, Processed insurance claims, ordered medications,

and maintained an

accurate pharmacy inventory, properly trained newly hired

pharmacy

employees and management.

Education: Ashworth University

July 2010 until May 2011

Bachelors of Science in Health Care Administration

University of Phoenix

May 2007 until March 2010

Bachelors of Science in Health Care Administration

National Pharmacy Certification Board

July, 2005

Skills: Excellent customer service skills, Proficient in

Microsoft Word,

PowerPoint and Excel. Ability to work productively in a

team

environment.

References: Available upon request.

Contact this candidate