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Sales Customer Service

Location:
Roscoe, IL, 61073
Posted:
October 11, 2010

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Resume:

Denise M Perrin

Email: abjgdm@r.postjobfree.com

**** ***** **, ****** **, 61073

815-***-****

815-***-****

Secretary/ Administrative Assistant

Office Manager - Payroll - Accounts receivables and payables - Reports

Quality-driven professional with over 6 years of management skills in a

small pet supply distribution company. Technically proficient in MS Excel/

Word, QuickBooks Pro, Apollo software, and all office equipment.

Professional Experience

Charjans Distributors Inc

Office Manager

. Generated weekly and monthly sales reports, prepared monthly

and quarterly sales taxes reports and payments, also 941 state

and federal reports and prepared payment, along with preparing

employee contribution taxes, prepared and filed all new hire

forms, also prepared all W-2's for the entire company

. Inside sales coordinator

. Daily communications with all of our vendors and sales reps.

. Overseen daily operations in a highly productive office

. Prepared payroll for a staff of 11 employees

. Overseen all account payables and receivables

. Generated inventory reports

. In charge of inventory control, purchasing and ordering

inventory

. In charge of all inventory for office and warehouse supplies

. Maintained all office equipment, and installed any new software

. Implemented customer email and contact list for alternative

means of communication with our clients

. Set up customer delivery schedule

. Customer service, invoicing and setting up new accounts

. Scheduling outbound and inbound freight

. Tracking freight

. Negotiating freight rates

. Perform multiple tasks simultaneously

. Scheduling and coordinate conferences and events

. Preparing business and leisure travel arrangements for the owner

and his wife

Accomplishments

. Played a key role in bringing on a large national chain of Petco pet

stores throughout the Midwest as a new client

. Awarded significant pay increase within the first 6 months of

employment for superior service

. Enhanced productivity by automating the month-end reporting process

2004 - 2010

Travel Consultant

Truitt Travel

Outside Travel Consultant

. Plan and sell vacation packages

. Plan and sell international travel arrangements

. Generated tour itineraries

. Compute travel or tour cost

. Gave travel suggestions and information on destinations

. Use of Apollo software

2003 - 2010

Carlson Wagonlit Travel

Travel Consultant and Sales

. Booked and planned travel arrangements and itineraries for

corporate travel for companies

Such as Dan Foss, Aqua-Aerobic, Hamilton Sundstrand Corp., and

Greenly Tool

. Booked and planned leisure travel and tours

. Arranged wedding itineraries and travel arrangements to other

countries

. Figured the days end report on Quick Books program

. Traveled to locations outside of the U.S to check on progress of

new resorts to open for future sales

. Planned and arranged tour nights with many sales rep, such as

Apple Vacations, Sandals, and Funjet to draw in more clients and

introduce new travel destinations

. Worked with local radio stations with advertising and upcoming

promotional events

2000 -2003

Education

Harlem High School

1980 - 1984

Extensive list of references available upon request



Contact this candidate