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Customer Service Sales

Location:
Portsmouth, VA, 23703
Posted:
October 15, 2010

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Resume:

Nichole A. Williams

abjg9a@r.postjobfree.com

**** ***** *****

Portsmouth, VA, 23703

757-***-****

OBJECTIVE

To obtain a full time position in the business, advertising and

marketing field

EDUCATION

Old Dominion University Norfolk, Virginia

August 2009 -August 2010

M.S. in Business and Industry Training

Old Dominion University Norfolk, Virginia

August 2004 -May 2008

B.S. in Fashion Merchandising ?Minor in Marketing

Competencies: Event planning, promotions, teaching, training,

researching, design, creating window and floor displays, retail

management, salesmanship, and presenting. See italics for

special achievements at each position held.

WORK EXPERIENCE

Old Dominion University Norfolk, Virginia

August 2010- Present

Administrative and Office Specialist

. Create/ File documents for Dean

. Create/ File for the Assistant of Marketing and

Outreach

. Lead student organization meetings when needed

. Provide customer service for students and faculty of

the Darden College of Education

. Research data for planned event within the department

and for the Dean.

. Create and send documents to Department Chairs and

faculty

. Take the minutes at the bi-weekly leadership meetings

with the Dean and Dept. Chairs.

. Update department files in the computer system for

department access

Angle7, LLC

Portsmouth, Virginia June 2009- Present

Founder and C.E.O

. Sketch designs for clothing line

. Plan marketing and advertising strategies for

merchandise

. Manage relationships with graphic designers and other

companies to get

apparel produced

. Track sales and expenses, as well as pay taxes as

needed

. Update inventory on company website

. Manage interns from Virginia colleges with social

networking marketing

. Serve as sponsor for other entertainment and clothing

company events

Old Dominion University Norfolk,

Virginia May 2010- August 2010

Graduate Assistant/ Executive Assistant

. Developed and presented to the board a proposal for

the 2011 Girls and Young Women's

Conference (feedback indicated expectations were exceeded)

. Research grants for the Community Development

Corporation

. Planned and assisted with corporation events, board

meetings, and board appreciation luncheons

(Conference for Girls and Young Women 2010)

. Performed administrative duties in support of the

Executive Director

Old Dominion University Norfolk,

Virginia August 2009 -May 2010

Graduate Assistant/ University Instructor

. Taught OTS 102 (Advertising and Promotions)

. Provided students with extra assistance to ensure full

understanding of course competencies

. Administered lesson plans pertaining to class

objectives for 60 students

. Created tests, projects and activities to enhance

students' learning experiences

BCBG MaxAzria Virginia

Beach, Virginia June 2008- March 2009

Visual Manager/Floor Supervisor

. Trained sales associates with selling techniques/

G.U.E.S.T (spell out) experience

. Managed the selling floor on a daily basis

. Won top salesperson for more than half of the weeks

worked

. Updated and maintained floor sets according to

corporate directives

. Kept track of daily sales and communicated to team on

a constant basis

. Marketed merchandise promotions to clients/ customers

for special offers

. Served as the Shop Manager for a month carrying out all

of the managerial responsibilities

(First Assistant Development Program for September

2008)

ForLove 21

Norfolk, Virginia September 2007 -Jan.

2008

Sales Associate/ Visual Assistant

. Designed and created merchandising ideas for external

and internal display windows

. Assisted lead visual manager(s) with visual

adjacencies

. Reconciled accounts receivable

. Assisted with customer shopping

. Marketed merchandise promotions to customers for

special offers

Commissioner of Revenue Office Portsmouth,

Virginia July 2008- Aug. 2008

Office Assistant/ Student Worker (Summer)

. Updating and inputting business licenses on city

records

. Filing new and purging outdated business licenses

. Assisting office workers with daily office tasks

Touch of Elegance Virginia

Beach, Virginia June 2007 - August 2007

Event Planning Internship

. Implemented skill sets and responsibilities of a

Fashion Merchandiser

. Created unique fabric draping and floral arrangements

. Decorated and assisted with weddings, theme parties

(e.g. bar mitzvahs and bat mitzvahs),

and corporate events

Target Corporation

Chesapeake, Virginia May 2006 - August

2006

Executive Internship

. Developed an employee recognition program that improved

guest services as well as employee to management

relations

. Managed Guest Services and Human Resources such as

interviews and hiring

. Gained experience in visual adjacencies, visual

merchandising and logistics

Up Against The Wall Norfolk,

Virginia June 2004- Dec. 2004; Nov. 2005- January- 2006

Seasonal Sales

Associate

. Developed unique, creative visual displays

. Exemplified excellent customer service

. Assisted store in achieving holiday sale goals

SKILLS

Computer: Macintosh Keynote, iPhoto, Microsoft Word, and

Power Point

Professional: Organizational Planning, Problem Solving,

and Public Speaking

Creative: Marketing, Advertising, Designing, Drawing,

and Painting

ORGANIZATIONS

Alpha Kappa Alpha Sorority Inc. 2007 - Present

Student Activities Council 2004 - 2008- (Co-

Director of Advertising)

Lambda Iota Sigma (National Honor Society) 2007 -

2008

Grove Baptist Church - member since 1997 - Prom Service

Project Founder - 2007-2009

REFERENCES

Available Upon Request



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