Customer Service Accounts Receivable

AARON BOWEN

**** ********** ******, ********, ** 93551

951-***-**** (cell) 661-***-****

abjg92@r.postjobfree.com

EDUCATION

Los Angeles Southwest College, AA in Business Management, with an emphasis

in Accounting

California State University - San Bernardino, 2 semesters towards BA in

Business Administration with an emphasis in Management

SKILLS

Computer Software: MS Office including Word, Excel, Powerpoint; SAP, JD

EDWARDS, AS400, Revention Restaurant Management System

Accounting: Accounts Payable, Accounts Receivable, Collections, General

Ledger Account reconciliation

Operations: Inventory reconciliation, COGS reconciliation, Team Building

and Training

IT: Point of Contact for IT Department to troubleshoot and resolve software

issues, as well as for testing and verifying efficiency and effectiveness

of software

PROFESSIONAL TRAINING

Team building and Supervisory training

ServSafe Food Handler's Certificate

Certificate in Automotive Repair

EXPERIENCE

Aug 09 to Present Working Electric & A/C Inc

Yucaipa, CA

Technician

. Remove and install electrical panels

. Connect wires to circuit breakers, transformers and other components

. Use Ohmmeters, Voltmeters and Oscilloscopes

. Install electrical wiring, equipment and fixtures

. Assist in preparation and presentation of job quotes

. Main contact for purchasing of all necessary supplies and equipment

for jobs

Jun 06 to Jun 09 Mopan Commerce, Inc.

San Bernardino, CA

Manager

. Managed overall operations of Pizza, Pasta, Sub and Salad sit down

restaurant including

o Hire for all positions - Cashiers, Cooks, Drivers

o Conduct performance appraisals, motivate and provide continued

training

o Administer disciplinary actions as needed to ensure full

compliance with Corporate and Restaurant policies and procedures

o Assist in compiling employee handbook

o Train all positions and develop restaurant team to provide

excellent internal and external customer service

o Lead in product preparation and compliancy

o Inventory management and replenishment of supplies

o Ensure all employees' have Food Handlers' Certification Cards

and that they were updated

o Ensure that all company safety and hygiene policies and

procedures were followed

o Manage the maintenance and repair of equipment

. Scheduled and monitor employees' workflow, and provide mentoring and

feedback

. Reconciled employees' time cards and prepared payroll report

. Resolved customer issues

. Ensured that all vendors were paid timely

. Reviewed all incoming food and supply orders to ensure excellent food

quality, as well as accuracy in quantity and price

. Liaison with Revention POS Solutions to troubleshoot and correct

issues with computer system

. Liaison with the Franchisor Corporate Office on all new menu items and

ensure all SOP's were updated and the restaurant was in full

compliance

. Liaison with government and state officials i.e. Health Officials,

OSHA, Fire and Safety, and Taxing Authorities to minimize legal risks

. Coordinated all local advertising and marketing for restaurant to

build sales and maximize profits

. Conducted surveys in customer service excellence to retain and reward

current customers and increase sales and customer base

. Create Profit and Loss (P&L) statement, Balance Sheet and Cash Flow

statement for monthly review with owner and company external

Accountant

. Determine and implement cost cutting initiatives to eliminate waste,

and increase profitability

. Initiated open accounts with neighboring businesses, including

creating incentives, promotions and catering

. Responsible for all Accounts Receivable and collections, including

providing customers with monthly statements on account

Nov 03 to May 06 Mopan Commerce Inc.

San Bernardino, CA

Full Charge Bookkeeper

. Maintained general ledger accounts, and reconciled with subsidiary

ledgers

. Set up and maintain Chart of Accounts, Customer and Vendor databases

. Maintained Accounts Payable and Accounts Receivable accounts

. Responsible for all customer billings, collections and cash

application

. Processed vendor invoices for payment, through check runs

. Time card verification and payroll processing

. Run trial balances and month end reports for Controller's review

Mar 98 to Jun 01 ATC/RPM

Rancho Cucamonga, CA

SUPERVISOR

. Full cycle responsibility for Accounts Receivable and Payable

departments

. Responsible for monthly customer billings, collections, cash

application, and bank recs

. Match, batch and process A/P invoices, thru weekly check run, data

entry and vendor maintenance

. Setting up new vendor accounts and monthly reconciliation

. Analyze Cost of Goods Sold, and liaison with Production Managers to

reconcile discrepancies in Inventory, Freight and vendor payments

. Assist Supervisor with special projects on JD Edwards for a

Manufacturing Environment

. Ensured the highest customer service level to other departments

serviced

. Always performed above and beyond the scope of position, recognizing

the need to "own" the needs of the department and the company

. Point of contact for all software issues that arose, including

implementing new software, troubleshooting and verifying that all

processes were performing effectively and efficiently

. Trained employees in how to use JD Edwards software

. Report writer expert for all finance and accounting reports

EMPLOYMENT GAP

Jul 01 to May 03

Warehousing/Distribution Material handler for Target Distribution

Warehouse, maintaining accurate records for inventory

released to employees; monitoring and reconciling

receiving and shipping transactions; loading and

unloading of inventory; verify and maintain accurate

packing slip records and bills of lading

Material handler for FedEx Ground, forklift operator;

loading and unloading of merchandise; verify accuracy

of packing slips and bills of lading

Landscaping Landscape Technician for ABD Irrigation Services.

Automotive Repair Owned and operated mobile auto repair shop.

Contact this candidate