Customer Service High School
Resume:
L indsay T. Howe
Long Beach, CA 90815
abjg5w@r.postjobfree.com
Objective:
M y objective is to secure rewarding and exciting employment using my skills as
an actress and improvisational artist as well as my work experience. I am a
f riendly, honest, hard-working person who learns quickly and readily accepts
new challenges. My outgoing personality and good sense of humor, have given
me the ability to get along with a wide range of people and dealing with the
public. I have an excellent knowledge of computers and can work equally well
i ndividually or as part of a team. My communication and interpersonal skills
a re excellent, having experience and understanding of the importance of guest
service. I regard myself as professional and dedicated, with an adaptable,
f lexible approach and always eager to learn.
E ducation:
2004-2008 Lakewood H igh School, Lakewood, CA
2008-2010 Long Beach City College, Long Beach, CA – Theatre Ar ts
2009-2010 Cerri tos Community College, Cerri tos, CA- Theatre Arts
P rofessional Experience:
G &S Embroidery January 2006- Present
Assistant Embroiderer
Was t rained on an Amaya XT Industrial Embroidery Machine, to assist owner with
m ultiple orders such as Service Dog vests, and personalized goods. Handled
paperwork, order forms, phone calls and receipts. Also, assisted with alterations,
using my past sewing experience.
Forever21 February 2010- Present
C ashier/Sales Associate
Check customers out at cash wraps quickly, efficiently, accurately and politely, while
u p selling and up-selling promotional i tems to each customer’s purchases. Putting
i tems such as clothing, hair accessories and jewelry back to their designated stops
i n the store. Close out registers and shadow co-workers while doing cash deposits.
Working with POS systems, and helping customers find i tems in the store as well as
general clean-up of the store.
H ickory Farms November 2009- 2010
C ashier/Sales Associate
I n teract with customers by offering free samples and assisting customers with their
p urchases.
Provide friendly customer service and up-sell Hickory Farm products. Handle
money, maintain a bank and make deposit drops. Open store following opening
p rocedures and close store following H ickory Farm closing procedures. Cut and
p repare samples for guests as well as fill special requests for guests.
T he Potholder Café J une 2008-July 2009
B usser/Hostess
Seat guest’s according to seating availably. Assist servers with orders, and get guest
s tarted with drink orders. Up-sell menu i tems, and inform guests of house specials.
B uss tables quickly and efficiently, and keep stations in FOH and BOH clean.
D isneyland Resort
A pril 2007- September 2007
C ashier/Host
Greet and welcome guests in a pleasant and professional manner, take and up-sell
guest food and beverage orders, respond to and resolve guest complaints, answered
guest questions, performed a variety of side work at different stations, answered
m ulti-line telephone, met the attendance guidelines of the job and adhered to
regulatory, departmental and company policies.
Megan Cross Super Star Parties January 2007-December 2007
Server/Hostess/Busser
Provide guests with excellent service at catered events, ran by Megan Cross. Duties
i ncluded food running, and taking guest’s orders. Re-filling beverages and cleaning
u p the event.
Volunteer Experience:
USO
Helped with delivery of donations to U.S. service men and women, coordinated with the
manufacturing manager, and answered phones, general office work.
D.A.R.
Take and serve food orders, clean up tables, and wash dishes for the elderly.
YMCA- Kids Club
Supervise children 5months old + in a play room with toys and activities. Perform duties
such as feeding, changing diapers, and putting children/babies to sleep.
Overall Experience:
• 1 year + Sales Experience
• 10 + Years Theater/Entertainment Experience
• 10 + Musical Experience
• 1 year + Retail Experience
• 2 + years Restaurant Experience
• 8 + years Childcare Experience
Entertainment
Best actress in the Lakewood High School production of “12 Angry Jurors” as Juror #8 2007
Best actress in the Lakewood High School production of “Just a Joke” as L ibby 2007
Nominated for best actress in the Lakewood H igh School production of “ Grease the Musical”
as Patty Simcox 2008
Best actress in the Lakewood High School production of “ Epic” as Pabla 2008
Best actress in the Long Beach City College production of “ Til l Death Do Us Part” as Fran
i n the Spring of 2009
Nominated for best supporting actress in the Long Beach City College production of “ Down
t he Rabbit Hole” as the Rose Fall 2009
Regular cast member with the improv group “The Castaways” at Long Beach City College
2008-Present
Regular cast member with the improv group “The GIPS” at Cerri tos College 2010-Present
Part time cast member with “ Urban Theatre Movement” of Los Angeles 2010-Present
References Available Upon Request
Contact this candidate