Customer Service Human Resources

Janice Kaur

**** ********* *** ****** *******, CA 95621, 916-***-****,

abjg5q@r.postjobfree.com

Objective Seeking a position as a valued member of your Human Resources

department that leverages my achievements, skills, energy

and talent.

Experience Recruitment Coordinator

Feb 2010 - June 2010, Healthone Staffing, Sacramento

* Assistant to Vice President

* Development of local and national recruiting strategies &

resources

* Developing new & innovative recruiting ideas

* Network through industry contacts, association

memberships, trade groups and employees

* Administrative duties and recordkeeping

* Research and recommend new sources for active and

passive candidate recruiting

* Coordinate and facilitate activities relating to

achieving and maintaining the licensing, certification,

and accreditation

* Assure compliance with other applicable standards of

quality of care

* Assist registered nurses to be fully compliant per

hospital standards

* Build networks to find qualified passive candidates

Pharmacy Clerk

Jan 2008 - Dec 2009, Kaiser Permanente, Sacramento

* Cash Handling

* Provide pharmaceutical service to every patient

* Knowledge of frequently used medications and medical

terminology

* Explaining benefit plans and Kaiser insurance plans to

members

* Answering phone calls

* Problem solving

* Multi-tasking

Senior Teller

Oct 2006 - Jan 2007, Wells Fargo, North Highlands,

Sacramento

* Cash Handling

* Sales (direct sales and referrals to bankers)

* Being able to navigate between various software and

mainframe systems

* Problem solving capabilities

* Tracking referrals by utilizing the consultation referral

system as needed

Receptionist/ Office Assistant

Feb 2006 - Sep 2006, Cypress Gardens, Citrus Heights,

Sacramento

* Assistant to Marketing Director

* Having excellent verbal, written and interpersonal and

communication skills, as well as demonstrating effective

telephone skills

* Entering data, filing patient information and scheduling

appointments

* Accessing Microsoft office for routine tasks

* Ability to multi-task, organize, manage time and prioritize

workflow in a complex environment

* Patient registration /check in and coordinating and

completing every phase of the admission function

Customer Service Representative

Mar 2003 - Nov 2005, GAP INC, Citrus Heights, Sacramento

* Customer Service

* Cash Handling

* Sales regarding new and upcoming promotions

* Opening and closing procedures

* Performing multiple tasks and working in a fast paced

environment

Volunteer Experience

2000-2005, Alterra Claire Bridge, Citrus Heights

* Assisting patients in activities

* Receiving and phone calls

* In charge of small group of patients and helping them with

daily activities

* Making sure they have a couple tablets of excitement,

numerous tablespoons of laughter, and unlimited doses of

fun!

Education Mesa Verde High School, Citrus Heights, Sacramento

Aug 2000 - Aug 2004

* High School Diploma

* Graduated as a member of the National Honor Roll

American River College, Citrus Heights, Sacramento

Dec 2004 - Dec 2006

* General Education

* Prerequisite courses for transfer to California State

California State University of Sacramento, Sacramento,

Sacramento County

Graduation Date: December 2009

* Bachelors of Science in Business Management with

concentration in Human Resources

University of Phoenix, Sacramento, Sacramento County

Graduation Date: September 2012

* Masters of Management

References Sushmeet Singh Sutter HealthCare Worker 916-***-****

Housi Kakar Branch Manager 925-***-****

Mike Ma Pharmacy Manager 916-***-****

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