Customer Service Manager

Rebecca C. Storrings

** *. ******* ******...********, OH 43213, 614-***-****, Cell (614) 622-

8722

***********@*****.***

PROFESSIONAL PROFILE

Dedicated, goal driven and responsible leader who is able work without

supervision. Strong problem solver with great planning and organizational

skills. Outstanding interpersonal and communication abilities, with

excellence in the customer service arena. I appreciate all opportunities

that enhance my education or training and would lead to personal

advancement. Articulate, courteous and effective in relating with clients

and colleagues. Alert to widely varied patient needs and circumstances

with an understanding and clear awareness of diverse backgrounds of

patients and colleagues.

EXPERIENCE

TMC Home Health Care LLC, (Helping Hands) Columbus, OH

2009 - Present

(Supervising Care Manager) Supervise daily activities and care of elderly,

and mentally ill residents, including ADL's. Assists with administration

of medications. Supervise staff; including interactions between owners,

residents, family members and case managers. Manage preparation of

specialized diets. Supervise the maintenance and cleaning of facilities.

Good Nursing Care, Canal Winchester, OH

2009 - Present

(Home Health Aid) In home care for elderly and mentally challenged

clients. Assist with their daily needs and activities. Administer bedside

and personal care, such as ambulation and personal hygiene assistance.

Transport clients to locations outside the home, such as Doctor

Appointments, Grocery shopping and outings.

Select Specialty Hospital, Columbus, OH

2009

(Nursing Technician) Responsible for rehabilitation patient's care for

dialysis and ventilated patients. Performed vitals sign checks and accurate

charting documentation on treatment and procedures specific to patients

care. Bathe, groom, shave, and feed patients who are unable to feed

themselves. Turn and reposition bedridden patients, to prevent bedsores.

Chase Maximus Investments, Columbus, OH

2006- 2009

(Property Manager/Administrative Assistant) Maintain monthly inspection of

properties, Collect rent, Eviction notices, Billing and Bookkeeping.

Working extensively with Microsoft Office and Vista, maintain database and

complies reports. Handle all official company correspondence. Oversee and

manage property maintenance issues and clean and restored properties.

Dr. Martin M. C. Wang, Columbus, OH

2004- 2006

(Personal Assistant) Document translation processor (Japanese/Chinese to

English). Processed and mailed research documentation to clients. Answer

multi-phone lines, faxing and knowledgeable in Microsoft Word, Microsoft

Excel and PowerPoint.

AmeriChoice Realty, Columbus, OH

2006

(Office Manager) Responded to customers inquires. Managed realtor's

calendars scheduled closings and prepared closing documentation. Help to

develop presentations for seminars directed at prospective buyers.

Completed reports and processed files for pending sales. Prepared and

maintain listing and purchase agreement packages.

Time Warner Cable, Columbus, OH

2000 - 2004

(Field Service Coordinator) Intensive customer service position that was

responsible for 500 technician's daily logs. Tracked daily progress logs

through C-CORR computer system. Called customer to confirm cable,

Roadrunner or digital phone service was restored.

Rebecca C. Storrings

73 N. Everett Avenue...Columbus, OH 43213, 614-***-****, Cell (614) 622-

8722

***********@*****.***

EDUCATION

Miami Jacobs Career College, Columbus, OH 3.4 GPA

Present

Associate Paralegal Degree

Columbus State Community College, Columbus, OH 3.5 GPA

2003

CERTIFICATIONS

CPR and AED Certification 2009 License State Tested Nursing

Assistant 2009

Certified Nursing Aide Training 2009 First Aid Certification

2009

Certification Hospice and Home Care 1995

References:

Upon request

Contact this candidate