Quality Control Assurance

Monica Phillips

**** *********** ***** • Shreveport, LA 71108 • 318-***-**** • 318-***-**** •318-***-****

*******@***.***

Computer Information Systems Professional/Medical Laboratory Technician

Motivated team player with superior interpersonal skills; Quick learner who excels in fast-paced environments; equally successful in both team and self-directed

settings; dedicated professional with a solid hands-on knowledge base and my experience and academic preparation include:

• PC Set-up and Installation • HTML • Business Administration

• System Administration • System Operations • Microsoft Office

• User Technical Support • Windows 2000, XP, Vista • Antivirus Software

• Adobe Photoshop • Information Management • Image Editing

• Digital Video Editing • Relational Database System • Java

● CPSI ●Meditech ● Cerner

Education

A.A.S. in Computer Information Systems Bossier Parish Community College July 2009

A.A.S. in Medical Laboratory Technology Southern University -Shreveport May 1995

Currently pursuing a B.A. in Management Information Systems at Liberty University

Professional Experience

Desoto Regional Health System, Mansfield, LA

Medical Laboratory Technician (August 2005-Present)

• Perform inventory and data management. Received and verified accuracy of inventory and laboratory

data in all clinical areas such as: Chemistry, Hematology, Urinalysis and other areas.

• Perform maintenance, weekly water cultures and report on the Millipore AFS8D.

• Conduct laboratory testing in all clinical areas to help aid in the treatment and diagnosis of disease.

• Maintain quality assurance in various clinical areas and result final lab reports to other hospitals and

clinics.

• Prepare and review reports for quality control information for infection control to help maintain a safe working environment.

• Help to ensure proper control measures are in place and indentify any potential risks.

• Use necessary corrective action measures to help reduce the risks and review and update the MSDS.

• Collect data and maintain proper documentation of quality control measures for supervisor review.

• Help monitor and evaluate any potential risks that may occur and help to maintain any necessary corrective action.

Eastern College of Health Vocations, Shreveport, LA

Medical Laboratory Technician Instructor (March 2009 to December 2009)

• Teach medical students clinical applications necessary for lab testing, preparation and documentation

of lab results. Prepare them with the necessary skills to work in a lab and doctor offices.

• Review quality control measures and documentation to ensure a safe working environment for different organizations

and hospitals.

Willis-Knighton Medical Center, Shreveport, LA

Medical Laboratory Technician (July 2000 to September 2006)

• Responsible for quality assurance, worked daily with various analyzers: Act diff2, Celldyn 1700, I-stat,

Coulter MD and other instruments. Perform phlebotomy and maintain records and other statistics. .

Perform chemical testing on blood and body fluids to help aid in the diagnosis and treatment of disease.

• Prepare and review reports for quality control information for infection control to help maintain a safe working environment.

• Help to ensure proper control measures are in place and indentify any potential risks.

Powell Medical Center, Shreveport, LA

Medical Laboratory Technician (April 2000 to August 2000)

• Conduct Laboratory testing in chemistry, urinalysis, serology and hematology and other clinical

areas and perform phlebotomy, surveys and maintenance.

• Maintain quality assurance in various clinical areas and result final lab reports to other hospitals and

clinics.

Pediatric Associates, Shreveport, LA

Medical Laboratory Technician (February 1998 to January 2003)

• Perform Phlebotomy and general laboratory testing of blood, urine, cultures and other body fluids in all

clinical areas.

• Maintain quality control standards to help reduce risks for patients and employees and make sure proper control measures

are in place.

Schumpert Health System, Shreveport, LA

Medical Laboratory Technician (November 1998 to September 1999)

•Performed multiple laboratory support roles to ensure proper referral and laboratory result reporting for

various hospitals and clinics. Received and verified the accuracy of laboratory reports and loaded

information into databases as required.

• Performed necessary specimen preparation and requirements for laboratory testing to send to other labs

for further testing.

• Collect data and maintain proper documentation of quality control measures for supervisor review.

Desoto Regional Health System, Mansfield LA

Medical Laboratory Technician (April 1997 to November 1998)

• Perform analysis of routine testing of blood and body fluids in all clinical areas. Indebt knowledge of

Abbott Spectrum, Coulter JT, Vitros 250, TDX, Celldyn 1700, and BMC chemstrip analyzers.

• Help to ensure proper control measures are in place and indentify any potential risks.

• Use necessary corrective action measures to help reduce the risks and review and update the MSDS.

• Collect data and maintain proper documentation of quality control measures for supervisor review.

References Available Upon Request

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