Customer Service Sales

Raynesha Danielle Hays

***** **** **** ** *** Ave Apt.222

Milwaukee, WI 53224

Cell: 414-***-****

************@*****.***

Objective

To obtain a full-time position with a strong, forward thinking, progressive company that will allow me

to demonstrate as well as enhance me administrative abilities.

Education

Associates Degree

Milwaukee Area Technical College

M ilwaukee, WI

• Registered Nursing/Anticipated Graduation Date: January 2012

Certification of Completion

Milwaukee Area Technical College Milwaukee, WI

• Certified Nursing Assistant, May 2010

Certification of Completion

Early Education Station West Allis, WI

• Int roduction to the Child Care Profession, February 2006

• Fundamentals of Infant/Toddler Care, March 2006

Certification of Completion

Milwaukee Area Technical College M ilwaukee, WI

• Certified Nursing Assistant, May 2010

Expe rience

April 2010-May 2010 Hales Corner Care Center

Certified Nu rsing Assistant (Clinicals)

• Prepare and maintain a record of observations and care given.

• Maintain an organized, neat, well-stocked resident unit.

• Bathe residents by multiple methods: tub/whirlpool, shower, bed bath and perineal care.

follow prescribed bathing protocols.

• Dress and groom (brush hair, shave, oral hygiene, etc.) residents.

• Make occupied and unoccupied beds.

• Measure and report vital signs: temperature, pulse, respirations and blood pressure.

• Demonstrate understanding of boundaries when caring for residents and their families.

i nteract with residents, families and visitors in a warm, caring and courteous manner.

• Properly and safely lift, move, t ransfer and position residents in bed, wheelchairs and while

using other equipment.

J une 2009-December 2009

Sales Associate Macys

• Ensure that each customer receives outstanding service by providing a friendly environment.

• Assist in ringing up sales at registers and/or bagging merchandise.

• Demonstrate ability to interact and cooperate with all company employees.

January 2009- September 2009

Administrative Assistant Rope r’s Play Land Lea rning

C enter

• Assist the Director with the operation of the center, ensuring that the center is operating in

accordance with company and state licensing standards.

• Teach, educate and monitor children as needed.

• Maintain Website/Marketing

• Promote the positive image of the company and play a major role in making the company a

p rovider of choice in educational programs for the communities that we service.

• Compose Correspondence

• Give tours of Facility

January 2006- December 2008

Teacher’s Assistant D KL’s Play Land

• Assist in planning and implementing the daily program under the direction of the Lead

Teacher, which includes lesson plans.

• Assist in planning and preparing the learning environment, setting up interest centers, and

p reparing needed materials and supplies.

• Supervise the classroom when the Lead Teacher is out of the room.

• Help Lead Teacher to supervise and promote activities designed to enhance the healthy

emotional, social, intellectual, and physical development of children enrolled at the Center.

• Participate in professional organizations that work for the improvement of early

childhood education.

August 2005- January 2006

Sales Associate Boston

S tore

• Ensure that each customer receives outstanding service by providing a friendly environment,

w hich includes greeting and acknowledging every customer, maintaining solid product

k nowledge and all other aspects of customer service.

• Assist in f loor moves, merchandising, display maintenance, and housekeeping.

• Assist in ringing up sales at registers and/or bagging merchandise.

• Assist in completing price changes within the department.

• Aid customers in locating merchandise.

• Communicate customer requests to management.

• Assist in processing and replenishing merchandise and monitoring f loor stock.

Skills/Qualifications

• Have the ability to understand and follow instructions precisely

• Have the ability to communicate in a concise and effective manner

• Have the ability to conform to an established work schedule

• Have the ability to exercise tact, discretion and confidentiality

• Strong organizational skills

• Able to multi-task

• Able to type 40-45 wpm

References

Furnished Upon Request

Contact this candidate