Project Manager Human Resources

Linda L. Emilio

**** ***** **** ****** ( Upland, California

***** ******** 909-***-**** ( Email:

********@***.***

Dear Sir or Madam:

The enclosed resume highlights my experience over the past twenty years as

a decisive leader and resourceful manager in two major roles in operational

and financial management. Most recently as Director, Human Resources with

Pomona Valley Hospital Medical Center, I was responsible for the

administration of budgets and the implementation of human resource policies

and practices to ensure high performance from management and staff. In

that capacity, I initiated and led several projects including a Customer

Focus Project and Span of Control Study that resulted in process

improvements and greater efficiencies throughout all operations. In an

earlier position as Director of Operations with a major insurance brokerage

firm, I planned, directed, and managed operations, financial activities,

human resources, and systems management. In that capacity, I designed and

implemented the organizational infrastructure to support growth and improve

quality, resulting in the achievement of exceptional client satisfaction

and company profits. Each of these positions required strong organizational

skills and team building based on mutual respect and effective lines of

communication.

Recently, the Medical Center downsized and I am seeking a new career

challenge. I am a results-oriented professional with solid skills in

strategic planning and implementation of effective solutions to complex

corporate issues.

I look forward to discussing how these skills can be an asset to your

organization.

Sincerely,

Linda L. Emilio

Attachment

Linda L. Emilio

1418 North Palm Avenue ( Upland,

California 91786

Cellular 909-***-**** ( Email:

********@***.***

Linda L. Emilio

1418 North Palm Avenue ( Upland,

California 91786

Cellular 909-***-**** ( Email:

********@***.***

SUMMARY

o Executive with comprehensive experience in operations, finance,

human resources and the development and implementation of

business strategies and objectives that achieve company goals

including exceptional customer service.

o Expertise in regulatory compliance and accreditation including

monitoring, auditing, and the development and implementation of

corrective action plans.

EXPERIENCE

POMONA VALLEY HOSPITAL MEDICAL CENTER Pomona, CA 2001 - 2010.

Director, Human Resources (2003-2010)

Planned, directed, and implemented all human resource functions within this

medical center serving approximately 3,200 employees, a benefits budget of

$29M, and department operational budget of $2.5M.

. Hired, trained, supervised, and coached staff of five managers and

approximately twelve indirect reports; oversaw human resource compliance,

employment, employee relations, benefits and payroll/human resource

information systems (HRIS)

. Fostered employee development by assessing staff training needs and

establishing, implementing, and evaluating programs to meet those needs

. Continually analyzed existing operations, services, programs, policies,

and procedures; implemented plans of action for process improvements

. Advised and guided various management staff at all levels to ensure

consistent interpretation and application of human resource policies,

statutory regulations, laws, and programs

. Collaborated with management team in the overall development of the

financial plan and process for resource allocation

. Planned, developed, and monitored budgets including financial statement

review; created variance reports and account analysis

Accomplishments:

- Collaborated on the proposal and led the conversion from fully-funded

insured medical benefits plan to a self-insured plan.

- Maintained 100% compliance for Human Resource Joint Commission

Standards for seven years.

- Collaborated with IT in the implementation of HRIS, which resulted in

the elimination of three separate systems, improved efficiencies and

the development of internal controls.

- Functioned as Project Manager for the Customer Focus Project:

identified problems and implemented action plans including an annual

Human Resource Management Training Program, which resulted in a

significant improvement in customer service.

- Designed Span of Control Study: developed project plan, evaluated

management structure and positions; prepared detailed documentation

(including organizational charts); and analyzed and developed

strategies for streamlining operations (copy available upon request).

- Participated in the development of an Employee Engagement Model to

increase productivity and enhance employee satisfaction for human

resources management and benefits team.

Special Assignment:

- Selected as Interim Head of Human Resource Department (March-October

2006).

Project Manager Human Resources (2003)

HIPAA Project Manager (2001-2003)

CONSULTING PROJECTS (2001 - 2002)

ROBERT F. DRIVER COMPANY (formerly Averbeck Insurance Brokers) Ontario,

CA 1987 - 2001.

Vice President and Director of Operations (Driver Company 1999-2001)

Planned, directed, and managed operations, finance, human resources, and

systems management for this major insurance brokerage firm.

. Forecasted, and implemented budgeting throughout the company; oversaw

accounting functions including payroll

. Developed and managed compensation plans and management incentive

programs

. Developed human resources goals and objectives and administered policies

and procedures

. Managed agency information system including hardware and software

training and maintenance

. Maintained and terminated Employee Stock Ownership Plan (ESOP) in

conformance with regulations

. Managed employee legal matters including EEOC claims, unemployment

claims, and labor board issues

. Managed insurance carrier contracts, lease agreements and licensure

. Organized and implemented a smooth transition of operations, human

resources, and accounting to regional office

. Participated with CEO in the direct sale of the firm that provided

shareholders with top dollar in the marketplace

Accomplishments:

- Implemented the strategic planning process for senior management that

promoted corporate growth and continuous process improvement.

- Managed facilities relocation resulting in reduced costs and

increased efficiencies.

- Created a recruiting and interviewing process that resulted in a

competent and motivated team while reducing expenses associated with

employee turnover.

- Motivated teams and established standards, procedures, and workflow

to coordinate with database systems that together, increased revenue

per account manager by 50%.

- Created a revenue-tracking system that resulted in the recovery of

30% of lost revenue during the first year of implementation.

- Designed management reference manuals including position

descriptions, employee handbook, new hire process, and employee

orientation program.

- Managed the integration of newly acquired firms into the

organization.

- Acting Chief Financial Officer (1997-1999); Operations Manager (1993-

1996); and Account Executive (1989-1993).

EDUCATION

CALIFORNIA STATE POLYTECHNIC UNIVERSITY, POMONA

Bachelor of Science, Social Science

PROFESSIONAL AFFILIATIONS

Society for Human Resources Management (SHRM)

Contact this candidate