Manager Sales
Resume:
SUSANA CARRERA SHAFFER.
Chicago, IL 60707
EXPERIENCE
Alameda Foot Centers: Chicago, IL
From 07/11/09 to Present
Position: Office Assistant
Duties Include:
Answering phones, making appointments, keeping a well organized patient charts filing system,
insurance verification, sterilization of instruments, patient room set up, office and medical supplies
inventory, coordinating surgical procedures with the hospital, preparing the room for patient
orthotics casting
Pinnacle Staffing: Arden, NC
From 06/06/06 to 02/23/07
Position: Human Resources Assistant/Office Manager
Duties included:
Recruiting and supervision of personnel for ArvinMeritor’s facility. Processed Payroll and assisted
the Human Resource office for Pinnacle’s Staffing. Other tasks included the translation of more
than 30 written Manuals and Policies from English to Spanish for client and Pinnacle needs.
Prestige Builders Group: Sarasota, FL
From 06/07/04 to 10/06/05
Position: Contract Coordinator Closer
Started as a Receptionist but was quickly transferred over to the Contract Coordinator/Closer
position. Assisted on four projects grand openings and trained contract closers for projects.
Duties included:
Coordinated contract processing and report updating to insure buyer and seller’s complete and
accurate documentation.
Organized and created files for execution. Processed information for changes and cancellations to
buyer and seller’s contracts. Updated weekly sales activity log with any changes to contracts;
update weekly sales activity report with contract status (i.e. closed) sales log daily and
correspondence copies to corporate office, project director and property management update
marketing reports.
Parsons Brinckerhoff PBS&J Business 41: Venice, FL
From 08/13/01 to 10/17/03
Position: Office Manager/EEO Compliance Specialist
Duties included:
Answering telephones and greeting contractors. Handled all EEO/OJT (explain what this is once)
for two projects and maintain files for two projects, attended EEO/OJT seminars at District One
Bartow. Reviewed and tracked time sheets, mileage logs, expenses. Maintained PBSJ Project
Files. Responsible for overtime approval sheets, maintain personnel files. Responsibilities also
included faxing and copying for office staff members. Typed Pre con minutes for south project
and distribute to project engineers.
EDUCATION
High School Degree/Bachelor in Chemistry and Biology
Academia Militar Del Valle, Quito Ecuador (South America)
COURSES
Basic Petroleum/Occidental Exploration & Production Company, Boulder Colorado
Basic Drilling Technology/Occidental Exploration & Production Company, Colorado
Springs Colorado
Saber & Gabriel II Software Systems, Quito Ecuador
International Security American Airlines, Dallas Fort Worth
Basic Fares Aviation Computerized System, Quito Ecuador
Watermark Scanning Indexing Software, Quito Ecuador
COMPUTER –IMS, Alta Point, Property Plus, Microsoft Word Office 2007, Windows 95 & 98,
Windows NT, Kronos, Staff Suite. Yardi, Watermark, Expedition, Lotus 123 for Windows, Excel,
MS Word, Microsoft Outlook, Sabre and Gabriel II.
LANGUAGES English and Spanish (speak, read and write fluently)
REFERENCES Furnished upon request.
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