Professional Profile
Forward-thinking, innovative, dedicated professional committed to fostering
an environment of excellence, and delivering unprecedented customer service
within a competitive global landscape. Outstanding people management
skills, independent judgment, exceptional written and oral communication
skills, and a superior ability to multi-task in a fast-paced environment
with changing deadlines. Seeking a Senior level Administrator role that
will utilize my knowledge and work ethic, while being challenged to think
outside the box to meet company objectives.
Background includes:
- Talent Acquisition - Office Management
- Contract Management -
Negotiations and e-Sourcing
- Process and Procedure Development -
Strategic/Tactical Planning
- Data Analysis for practical use - Project
Management (cost savings)
Core Competencies
. Managing client and candidate relationships at the professional level
with strong influencing skills and
. tremendous personal energy and edge
. Providing consultative/advisory recruiting services; including
research, market intelligence, sourcing,
. candidate assessment and closing
. Effectively screen/ assess/ interview candidates to generate qualified
applicants
. Deftly manage confidential on-boarding processes and conduct new hire
orientations
. Ensure accuracy and timely data entry into staffing systems
. Review, analyze and confirm payroll hours worked v. hours reported
. Ability to work across the organization to achieve results to build
and enhance value-added relationships
Career Experience
SMX Staffing Charlotte, NC Mar '10-
Present
Sr. Recruiter
. Based upon the business partner's needs, programs, benefits,
management structure, and advancement policies, seek out, interview,
and test applicants to locate qualified employees for job openings
. Conduct due diligence and pre-screen to evaluate applicants on their
technical skills, education, work history and references
. Train candidates on company benefits, policies, and procedures through
structured presentations. Perform due diligence to check applicants'
references
. Test prospective employees during follow-up interviews, analyze the
results, and maintain files on applicants
Realestate.com, Charlotte, NC
Mar '08-Sept'09
Operations Manager
. Improved the operational systems, processes and policies in support of
the organizations mission -- specifically, implementing better
management reporting, information flow and management, business
processes and organizational planning
. Prepared/Analyzed reports to forecast company needs. Reports included
analyzing contracts, closings, leads, agent count, and listings from
inception of business to present
. Reviewed financial statements, sales and activity reports, and other
performance data to measure productivity and goal achievement to
determine areas needing cost reduction and program improvement
. Managed office procurement and vendor relations
Williams, Roberts, Young Inc., Charlotte, NC
Jan '08-Mar' 08
Office Manager/Candidate Services Administrator
(Contract)
. Served as the primary administrative support to the President of
Career Development Services including maintaining calendars of
meetings and events; compiling, organizing and presenting data for
candidate service projects; maintaining and collecting confidential
material and records; organizing and maintaining electronic filing
systems.
. Advised and assisted recruiting efforts of adjunct consultants and
potential candidates for career transition services via sales calls
proposing career transition services (i.e. job strategies, research,
networking, career development).
. Scheduled and organized interviews, outplacement client referrals and
liaison with internal recruiting partners for outplacement and career
transition services.
San Diego City Schools, San Diego, CA
June '06-Nov' 07
Senior Clerk, Early Childhood Development Programs
. Processed and created personnel action requests, input time and labor,
travel authorizations, mileage reports, Procurement-purchase orders,
and expense reports via PeopleSoft.
. Provided registration and travel arrangements for conferences such as
reserving rooms/venues, transportation (airfare), food (catering),
etc.
. Prepared complex administrative or technical reports, analyses, and
summaries including budget documentation; assist in the preparation of
department or division budgets and monitor subsequent related
activity.
. Recruited families/students to register for preschool with San Diego
Unified School District.
Appraisal Institute, Chicago, IL
Apr '02- Sept' 05
Senior Coordinator, Membership Dues & Subscriptions
. Prepared Senior Management presentations for cross-training and
customer service project teams, and assisted in preparation of
quarterly internal news releases.
. Maintained all facets of the accounts payable function, cash
management maintenance, and membership/subscriber relationships.
Processed annual membership dues and subscription invoices and related
refunds.
. Provided timely response to customer inquiries regarding billing,
payments, and procedural issues; negotiated customer payment plans and
maintained compliance.
. Processed customer payments using different payment methods including
credit/debit cards, checks, and ACH authorizations.
Education/Professional Affiliations
Member of NAAAHR, Member of Delta Sigma Theta Sorority, Inc
Morgan State University, Baltimore, MD ?Bachelor of Arts degree