Sales Customer Service

JUSTIN D. P ATRICK

401-***-**** *******@*****.***

QUALIFICATIONS

• •

Masters of Business Administration Risk Assessment

• •

Financial Management degree Accounts Receivable

• •

Credit and Collections Lean Six Sigma

• •

Financial Analysis Dun and Bradstreet

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Accounting National Association of Credit Management

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Sales and Marketing Event Promotions

Strong analytical thinker with excellent communication and team – building skills. Effective leadership style.

Solid understanding of financial analysis, accounting, process management and sales and marketing. Highly

polished presentation skills (both written and verbal). Extremely organized and detail oriented.

PROFESSIONAL EXPERIENCE

Associate Credit Analyst Nov 2008 – Aug 2010

Acushnet Company

Fairhaven, MA

• Completed month – end and quarter – end reports

• Assessed the credit risk in an assigned account portfolio

• Managed the same portfolio within the order-to-cash cycle in accordance with departmental and

corporate guidelines and objectives

• Reviewed new and existing accounts to establish credit lines

• Provided management with a formal recommendation for all accounts that exceeded signoff authority

• Reviewed performance related data, payment trends and financial statements

• Reviewed third party reports such as NACM and DNB

• Resolved any issues involving Acushnet’s use of DNB

• Recommended appropriate action to mitigate potential risk, while optimizing sales opportunities

• Utilized GetPaid software to prioritize and set collection strategies

• Attended monthly National Association of Credit Management meetings.

• Participated in beta testing of online classes for the Credit Research Foundation

• Passed the class Basic Financial Statements and Ratios Part 1

• Completed the class Receivable Management – A Practical Approach to Business Credit

Credit and Collections Specialist June 2008 – Nov 2008

Acushnet Company

Fairhaven, MA

• Performed collection and maintenance on accounts receivable for an assigned portfolio of accounts

• Maintained current and complete customer files while documenting all communication

• Monitored account performance and informed management of problem or potential bad debt accounts

• Interfaced with management and various departments to facilitate the collection of accounts receivable

• Processed supporting service documentation and billing activity

Word Processing Operator Apr 2008 – May 2008

Acushnet Company

Fairhaven, MA

• Contract position for predetermined amount of time

• Composed letters, memos, labels, and statistical reports by specific deadlines for all Titleist and

FootJoy locations

• Assisted marketing, sales, and customer service with special projects

• Imported information from the internet and other software to merged documents

• Created and maintained databases and files to be used in account and consumer mailings and product

information sell sheets

• Entered consumer product information into a database

• Possessed initiative and ability to troubleshoot problems with existing software and test new software

attributes

Transaction Processor Oct 2007 – Mar 2008

Fidelity Investments

Smithfield, RI

• Processed transaction requests and client inquiries

• Maintained multiple databases and systems

• Provided complete and accurate information to clients regarding Fidelity products and services

Server/Host Jan 2004 – Aug 2007

Ruby Tuesday

Clemson, SC

• Held various positions to defray college education expenses

EDUCATION

Clemson University, Clemson, SC

Masters of Business Administration

• Concentration in Finance

• Analyzed various companies’ Strategic Business Plans

• Analyzed how Lean Six Sigma practices could be implemented at Ruby Tuesday

• Devised a Strategic Business Plan for Entercom Communications

Clemson University, Clemson, SC

Bachelor of Science, Financial Management

• Generated highest profit in management class sales project

• Organized a highly profitable portfolio for finance class

• Conducted risk analysis

• Served two terms as Special Events Director of Central Spirit

Managed large teams, delegated responsibilities, and coordinated efforts with numerous groups to

meet deadlines for special events (Homecoming, Parades, Sporting Events, etc)

Reduced costs at numerous events

Increased safety at Homecoming events

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