Post Job Free

Resume

Sign in

Project Manager Customer Service

Location:
New Bern, NC, 28562
Posted:
October 14, 2010

Contact this candidate

Resume:

Matthew Lawrence Dey

abjfup@r.postjobfree.com ? *** Geneva Road, New Bern, NC 28562 ? 252-***-****

Highlights

. Experienced conductor of original thesis research and IRB submissions.

. Strong interpersonal, verbal and written communication skills.

. Demonstrated analytical skills in a detail orientated setting.

. Focused and flexible worker in both structured and unstructured roles.

. Organized project manager who effectively handles multiple complex

tasks simultaneously.

Professional Experience

The Onesa Institute: Academic Consultant and Events Coordinator

August 2009-November 2009

. Provided logistical efforts and administrative support in the planning

and provision of an academic conference including budgeting

projections and interfacing with research institutions, government

agencies and private organizations.

. Created and managed distribution lists to identify potential

participants, keep them informed and facilitate future collaboration.

. Ensured compliance with requirements and limitations as mandated by

conference funding sources.

State University of NY, College of Environmental Science and Forestry:

Graduate Assistant January 2008-December 2008

. Provided administrative support in the preparation and delivery of

curriculum for undergraduate students of economics.

. Assessed and monitored progress of students in line with institutional

requirements.

. Maintained and managed database for recording and tracking of student

progress.

. Provided academic advice, assistance, and feedback to students.

. Interfaced with students through lectures and one-on-one support to

communicate detailed concepts.

Lloyds TSB Registrars: Investment Accounts Agent

October 2006-May 2007

. Created, maintained and managed customer accounts for the trading of

stock.

. Facilitated the purchase and sale of client's stocks, where necessary

liaising between clients and brokers across departments.

. Assisted in the preparation and examination of materials to be

distributed to customers.

. Communicated complex financial and regulatory information to

customers.

. Provided customer service across a number of investment platforms

requiring simultaneous knowledge of multiple companies operating

procedures.

Additional Work Experience

Panera Bread, Associate

2009-2010

Kamp Kohut, Dining Room Manager

2001-2006

Campus Catering, Banquet and Restaurant Server

2007-2009

Sportchek, Sales Associate

2005-2006

Tesco, Personal Shopper

2004-2005

Education

M.S. Environmental Science, SUNY: College of Environmental Science and

Forestry, Syracuse, NY, GPA: 3.83 2009

Thesis: The Role of Mortality in Determining Behavior: An Exploratory

Analysis in the Context of Organic Food

B.S. Management, University of Manchester Institute of Science and

Technology, Manchester, United Kingdom 2003

Technical Skills

Arc GIS, SPSS, Minitab, Refworks and Microsoft Office

Honors and Community Involvement

State University of New York ESF, International Student Society Academic

Achievement Award 2009

State University of New York ESF, Environmental Challenge 2009 Science Fair

Judge 2009

The Girl Scouts of NYPENN Pathways, Program Volunteer

2007-2009

References

Available upon request.



Contact this candidate