Customer Service Maintenance
Resume:
Michael Movesian
Smithton, IL 62285
Home: 618-***-****
Cell: 618-***-****
****.********@*********.***
Qualifications
Hard working and diligent provider who takes special pride in performing
tasks to
the very best of his ability.
Establishes excellent rapport with supervisors, fellow associates, and
customers.
Computer proficient with Microsoft products including Access, Excel,
Outlook, and Word.
Experience with cash drawer, warehouse product inventory, and driving a
forklift.
Professional Experience
Unemployed
03/2009 - Current
AT&T/Amdocs Inc. Developer
08/2003 - 02/2009
Provided program code maintenance for a telephone service ordering system.
Handled internal user questions about system problems.
Belleville News Democrat Customer Service Rep.
12/2002 - 08/2003
Handled customer calls concerning problems with newspaper delivery.
Performed customer account maintenance including billing and settlement.
Recognized as lead CSR for consecutive months with respect to collecting
past due bills.
Awarded with Employee of the Month for commitment to going above and
beyond the call of duty on a regular basis.
Engineered Air Systems Field Technician
08/2002 - 12/2002
Provided non-engine repairs to military Humvee first aid vehicles to serve
in the Gulf War.
Inventoried parts, stocked shelves, and drove a forklift.
Unemployed
06/2001 - 07/2002
A. G. Edwards Programmer
05/2000 - 05/2001
Helped develop investment code to update customer accounts.
Maintained UNIX files for an on-line Securities Purchasing system.
Bank of America Programmer
07/1984 - 05/2000
Maintained a corporate reporting system to provide daily account activity.
Assisted bank customers with deposits, purchasing bank documents, opening
new accounts, and other monetary transactions.
Education
Southern Illinois University at Edwardsville, Illinois.
Bachelor of Science in Business Administration with a specialization in
Management Information Systems.
Contact this candidate