Customer Service Medical Assistant

Location:

Posted:

October 15, 2010

LEAH HANUSKA

Bakersfield, CA 93309

******@*****.***

OBJECTIVE

To be employed where I can use my customer service skills to contribute to the growth of a

company and in service to others I am hard working, loyal, I also have a willingness and

desire to learn

JOB OBJECTIVE EXPERIENCE: EXCELLENT CUSTOMER SERVICE

10 Years Experience

EMPLOYMENT

RESERVATIONS CLERK: RIVERSIDE RESORT

07/02/2003 to 11/28/2009

Provided excellent customer service, I have handled a continual stream of guest situations

and problem solving, Extensive knowledge of LMS computer system, answered phones,

transferred to appropriate departments, booked hotel reservations and also airline

reservations, ran errands, utilized computer, various office equipment, multitasking,

maintained a clean organized work area.

RESERVATIONS CLERK: EL Dorado Resort and Casino

06/09/2000 to O 03/05/2003 Reno, NV 89502

Provided excellent customer service, answered phones, directed call to the appropriate

department, input faxes from the internet companies, booked hotel reservations, ran

errands, utilized computer, various office equipment, maintained a clean and organized

work area.

MEDICAL ASSISTANT/OFFICE MANAGER DR PAUL MOZEN

01/05/1996 to 03/01/2000 RENO, NV 89502

Provided excellent customer service, completed and filed daily charts, greeted and assisted

patients, recorded vital signs, gave patients injections, did the transcription for the office,

assisted with minor procedures, followed all safety procedures and policies while

maintaining a clean and safe working environment

EDUCATION:

San Joaquin Valley College

02/1995 to 11/1995 Bakersfield, CA 93306

Medical Assisting: Certificate

References Available upon request