Customer Service Sales

Christine Moe

**** ***** *****

Centerville, MN *5038

Phone: 651-***-****

Alt: 651-***-****

**************@*******.***

Objective

The opportunity to join a growing organization that has a

need for an experienced and

knowledgeable Designer, Merchandiser, and/or Visual

Merchandiser with exceptional customer service and

leadership skills.

Major Accomplishments

Assisted and developed new store design for a women's

clothing boutique. Design increased

traffic and sales.

Demonstrated exceptional customer service with positive

customer feedback.

Assisted in achieving successful store openings and resets

for a large furniture corporation.

Assisted in training new Visual Merchandisers, which

increased employee confidence and consistency with store

expectations.

Achieved and exceeded expectations, with high employee

reviews for work performance

and innovation.

Experience

2008 - Present Second Impressions Boutique, Little Canada, MN

Consultant Designer/Visual Merchandiser (volunteer)

Coordinated and designed fashion vignettes for high end

second hand clothing boutique. Vignettes were strategically

placed for optimum presentation and reflected current

fashion trends.

Consulted with customer focused sales approach. This

approach along with updated store re-sets increased

customer traffic and increased sales profit for store

owner.

Demonstrated exceptional customer service in assisting

clients with fashion recommendations to meet their personal

and professional needs.

2006 - 2008 Slumberland Corporation, Little Canada, MN

Corporate Visual Merchandiser

Coordinated merchandise in an environment that is vibrant,

up to date, and dynamically communicated Slumberland's

identity.

Created inspirational, exciting store displays for several

corporate and franchise

Slumberland stores.

Demonstrated exceptional organization and time management

skills while coordinating

and accessorizing the layout of Slumberland furniture for

sale events in a timely and

efficient manner.

Selected out of a pool of applicants to be responsible for

three local showrooms.

1994 - 2008 Red Lobster, Maplewood, MN

Server

Demonstrated outstanding customer service skills with

strong work ethics in a professional manner.

Utilized organizational and time management skills.

Implemented interpersonal and conflict resolution skills

while resolving customer

concerns.

Received recognition for high sales volume for restaurant

products.

Consistently demonstrated helpful and approachable

attitude.

2003 - 2004 Hom Furniture, Roseville, MN

Sales

Demonstrated customer focused selling skills in a

professional manner.

Achieved high customer satisfaction and loyal customer

base.

Recognized as a dependable team player with excellent

communication skills.

Consistently achieved or exceeded monthly sales goals.

1983 - 1993 Hirschfield's Design Center, Maplewood, MN

Interior Design Sales Consultant

Specialized in individual Customer Services, both in-store

and in-home.

Assisted staff in Window Treatment Services for customers

and fellow employees, updating and providing training on

the latest products.

Advanced to Custom In-home program and to the Corporate

Design Center.

Received recognition for monthly sales initiatives.

Education

In Service Training, Coon Rapids, MN

Certificate Sales

Five week customer focused training course. In this course

participants will, through

specific techniques and awareness help to raise the bar on

the company's overall customer

service strategies. The program will help create and sustain

a culture that gets every

employee to recognize the value of providing excellent

service to both internal and

external customers.

St. Benedicts, St. Joseph, MN

Bachelor of Arts Textiles, Clothing, and Housing. GPA: 3.75

Study design fundamentals, theory, process, communication,

research, and technology to identify and solve problems

related to humans and their use of interior space.

Inver Hills Community College, Inver Grove Heights, MN

Certificate Visual Merchandising GPA: 3.7

Fashion design, accessory and footwear design, retail

merchandising or marketing, textures, and fashion trends.

Activities

Business mentor for woman's boutique.

Gymnastics assistant for Centennial Middle School

gymnastics team.

Volunteer home stager and re-designer for friends, family

and business associates.

Volunteer at Eagle Brook Church for the

Volunteer Coordinate.

Keyword Summary

Visual Merchandiser, Fashion Merchandiser, Merchandiser, Designer,

Decorator, Home Staging, Store Re-sets, Re-design, Retail, Supervisor,

Management, Window Treatments, Sales, Receptionist, Customer Service, Data

entry, Experienced, Professional, Courteous, Attention to detail,

Organized.

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